Customer Service Team Member
Resume:
SHANNON FRANKLIN
Cashier
Kenner, LA *****
**********@*****.***
Seeking a challenging opportunity where I will be able to utilize my skills and experience as well as my superior Customer Service skills, which will allow me to grow personally and professionally. I am self motivated and able to work both independently and as a collaborative team member.
Ability Summary
The ability to perform for people or deal directly with the public. Provide information to supervisors, and co-workers. Observe, receive, and otherwise obtain information from all relevant sources. Communicate with people outside the organization, representing the organization to customers, the public, and other external sources. Credit Card Customer Service
Walmart - Kenner, LA
April 2017 to Present
Customer Service
Associate
TJMaxx - Houston, TX
February 2014 to May 2014
Responsibilities
Cleaned and maintained workplace . Unpacked or sorted incoming merchandise. Accomplishments
Greeted and help the customer .
Skills Used
Time and patience.
Helper
UPS - Stafford, TX
November 2013 to January 2014
S
WORK EXPERIENCE
Responsibilities
Delivery packages to residents or businesses in an fast paced. Friendly customer service and following orders. Accomplishments
Seeing the smile on the customers face.
Skills Used
Team work
Cashier
Walmart - St. Louis, MO
September 2006 to February 2011
Operated cash register to process cash, check, credit card, or payments transactions.
* WIC voucher or traveler's check transactions.
* Process a money grams transfers: send, receive, express pay, bill payment and money orders.
* Pharmacy's cashier duties are to rang up the patient's medication, sign for the HIPPA
*receiving and shocking merchandise
Cashier
Superdome and Arena - New Orleans, LA
October 2000 to August 2005
Answering the customers' call and question about the seating arrangements and events.
* The prices on the events in question on times and places.
* Issued receipts, refunds, credits, or change due to customer. Phone operator
Pizza Hut - New Orleans, LA
March 2000 to September 2000
Places the customer order and greeted the customer in friendly matter.
*Obtain customer's name, adresses in our databa.
*Prepared invoices.
*Informed customer by telephone of order information, such as prices, deliveries, and anticipated delays. Sale associate
4/99-12/99 Video95 New Orleans, Louisiana
*returns, rewind videos.
*Stocking shelves and mark prices on shelves and items.
/*Operated a cash register.
High school or equivalent
Sarah Towels Reed - New Orleans, LA
1993 to 1996
EDUCATION
• Customer Service
• HIPAA
SKILLS
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