Customer Service Retail Merchandiser
Resume:
Katie Stacy
Cartersville, GA
********@*****.***
Actively seeking a position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. Work Experience
Retail Merchandiser
ActionLink - Smyrna, GA
January 2022 to Present
Plan-o-gram Resets
Set up IPOS software on laptops for displays retail purposes Interactive displays build and/or maintain
Inventory Reports
Monitoring sales and performances of products
Clearing unwanted products from displays
Retail Merchandiser
Acosta - Cartersville, GA
January 2020 to January 2022
Stocking shelfs
Selling
Product Rotation
Set and maintain displays
tag shelfs
count and record out of stocks
Merchandiser
TNG Retail Service - Cartersville, GA
January 2019 to January 2020
• Compliance scanning
• POG maintenance
• Checking out of date products and returns
• Scanning and tagging
• Build and maintain displays
• Develop strong relationships with store personnel and providing exceptional customer service
• Report time and complete exit surveys at the end of each assignment Receptionist
Freedom Office Furniture - Kennesaw, GA
2016 to 2019
• Answer phones, respond to emails, send faxes
• Schedule appointments with customers and vendors
• Greet and direct customers to the appropriate location
• Create purchase orders and invoices using QuickBooks
• Order any supplies needed
Administrative Assistant
Loves Travel Stops and Country Stores - Emerson, GA 2011 to 2016
• Receive and input all invoices into computer system
• Maintain employee files and training
• Resolve customer complaints
• Cash Audits
• Monthly merchandise inventory
• Employee schedules and submit weekly payroll
Education
High school or equivalent
Skills
• Multitasking
• Life cycle
• Planograms
• Merchandising
• Payroll
• Store Management Experience
• QuickBooks
• Retail Management
• Inventory Control
• Sales
• Bookkeeping
• Pricing
• Assistant Manager Experience
• Accounting
• Retail Sales
• Freight Experience
• POS
• Cash Handling
• Accounts Receivable
• Accounts Payable
• Administrative Experience
• Office Management
• Customer service
• Microsoft Excel
• Microsoft Office
• Planograms
• Retail sales
• POS
• Stocking
• Time management
• Communication skills
• Computer skills
• Organizational skills
• Merchandising
• Customer service
• Pricing
• Sales
• Computer literacy
Assessments
Customer service — Proficient
September 2020
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
April 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Written communication — Proficient
April 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail merchandising — Proficient
April 2024
Planning, designing, building, and maintaining merchandise displays Full results: Proficient
Attention to detail — Proficient
April 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Basic attention to detail — Proficient
July 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Warehouse safety — Proficient
April 2022
Using safe practices in a warehouse setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills:
• Strong multitasking skills and fast learning ability
• Ability to maintain composure while handling challenging customer demands
• Extensive computer knowledge
• Organized and able to manage time accordingly
• Reliable and determined
• Superior ability to develop and maintain productive professional relationships
• Excellent familiarity with project life cycle approaches phases and tools
Contact this candidate