Customer Service Associate, data entry, front desk receptionist skills
Resume:
Jillaine Dixon
Salem, OR *****
ad5rju@r.postjobfree.com
Seeking a Customer Service / Front Desk position that will allow me to utilize over 10 years of stellar customer service and administrative skills with the ability to be a quick learner while paying attention to detail.
Authorized to work in the US for any employer
Work Experience
House Cleaner
Top Notch Cleaning - Salem, OR
March 2020 to Present
I work part time 2 days a week cleaning the inside of residential properties. Customer Service Associate
Bottle Drop - Salem, OR
July 2017 to January 2018
Open and closing duties process customer bottle counts, make sure recycling area is kept clean and neat,enter new customer information into computer system help fix problems with bottle machines operate cash register help train new employees Process bags that customers drop off and make sure it is credited to there account in a timely manner
Customer Service Representative
U Haul Moving Storage - Salem, OR
August 2016 to January 2018
Operate cash register schedule reservations input customer information into computer system stock shelves take inventory train new employees open and closing duties and operate fork lift and provide customer service check equipment in and out and check them for damages and answer multi line phone system .
Cashier
Dollar Tree - Salem, OR
March 2017 to July 2017
Open and close store operate cash register stock merchandise customer service greet cutomers Crew Member
Green Apple - Salem, OR
August 2014 to January 2016
Provide customer service, prep fruit, make smoothies,take inventory, stocking, train new employees write weekly schedule operate cash register, take bank deposit at night open and closing duties sweep mop and weekly deep clean of yogurt machines
Telemarketer
Jadent Inc - Keizer, OR
August 2011 to January 2013
Made outgoing calls to ask people if they donate to non profit organization like make a wish foundation, national cancer research to help find lost or missing children. Sales Associate
Claire's - Salem, OR
September 2008 to December 2009
Customer service,sales, cashier, take inventory,stock shelves,train new employees, open and close store, set up planograms for display,take nightly deposit to bank and ear piercing Education
Master of Computer Applications in Computer Applications Business Computer Training Institute - Salem, OR
June 2001 to September 2002
G.E.D in General Studies
Chemeketa Community College - Salem, OR
March 1999 to December 1999
Skills
• cash register (10+ years)
• clerical (6 years)
• inventory (6 years)
• customer service (10+ years)
• Telemarketing
• Multi-line Phone Systems (6 years)
• POS (6 years)
• Cold Calling
• Upselling
• QuickBooks
• Data Entry (7 years)
• Office Management
• Sales
• Payroll
• Outbound Sales
• Front Desk (6 years)
• Typing
• Research
• Microsoft Word (6 years)
• Guest Services
• Personal Assistant Experience
• Medical Office Experience
• Computer Operation
• Negotiation
• Microsoft Powerpoint
• Hotel experience
• Computer skills (10+ years)
• Communication skills
• Microsoft Excel (4 years)
• Microsoft Office (5 years)
• Microsoft Outlook
• Office experience (10+ years)
• Basic math
• Accounting
• Insurance Verification
Certifications and Licenses
Food Handler Certification
Assessments
Home health aide skills — Proficient
July 2023
Providing care to patients in a home setting
Full results: Proficient
Delivery driver — Proficient
September 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Medical terminology — Completed
April 2023
Understanding and using medical terminology
Full results: Completed
Front desk agent (hotel) — Proficient
April 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Work style: Reliability — Proficient
August 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Front desk agent (hotel) — Proficient
October 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Basic computer skills — Proficient
September 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Work motivation — Proficient
April 2023
Level of motivation and discipline applied toward work Full results: Proficient
Administrative assistant/receptionist — Proficient August 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer focus & orientation — Proficient
August 2022
Responding to customer situations with sensitivity Full results: Proficient
Teamwork: Interpersonal skills — Proficient
October 2022
Responding to challenging team situations at work
Full results: Proficient
Written communication — Proficient
October 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
May 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Customer service — Proficient
August 2022
Identifying and resolving common customer issues
Full results: Proficient
Data entry: Attention to detail — Proficient
April 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Retail customer service — Proficient
August 2022
Responding to customer situations in a retail setting Full results: Proficient
Medical receptionist skills — Proficient
September 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Protecting patient privacy — Proficient
August 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Cleaner fit — Proficient
September 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Attention to detail — Proficient
August 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Call center customer service — Proficient
October 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Work style: Conscientiousness — Proficient
August 2022
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Administrative assistant/receptionist — Proficient August 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Highlights of Qualifications:
• More than 12 years experience providing stellar customer service
• Strong ability to work independently and with others
• Extremely knowledgeable with clerical duties and
• Experience in a variety of point of sale systems
• Operate multi line phone system
• Quick learner
• Reliable and dependable
• Open and close duties
• Operate & reconcile cash register
• Open, sort and distribute mail
• Dedicated in maintaining store standards
• Train new employees
• Take weekly inventory& place orders for store
• Handled daily scheduling
Contact this candidate