Customer Service A Team
Resume:
MICHAEL P. LOPEZ
*-* **** * ******* Subd. Balibago, Angeles City, Pampanga
Email: ad5rhy@r.postjobfree.com
Professional Profile
Organized and detailed oriented.
Highly motivated but with an ability to work in a team.
Learns and adjusts quickly to personal and corporate challenges.
Has confidence and tact in keeping functions within corporate standard.
Can cope up well with new job responsibilities and environment.
Work Experience
Ops OIC/Ground Handling Agent /Cargo Agent /Customer Service September 2013 to Present
Cargohaus Inc/Contingent Staff for Emirates Sky Cargo
Cargohaus, Inc. – A. Bonifacio Ave. Cargohaus Bldg. Clark International Airport CFZ, Pampanga, PH
Handle Cargo Booking and Inquiries.
Provide booking list and inbound cargo manifest to cargo personnel within agreed time frame.
Ensure smooth operational flow of cargo through acceptance and management of bookings.
Supervised buildup of export cargo and break bulk of import cargo.
Produce daily, weekly and monthly reports.
Maintaining a close coordination with customers by ensuring their shipments are transferred and delivered on time.
Courier November 2009 to August 2013
FedEx / Airfreight 2100 Inc.
Airfreight 2100 Inc. – Lazatin Blvd. City Of San Fernando Pampanga, Philippines
Sorting of shipments to its designated location.
Delivery and pickup of shipments.
Pre alert of outbound shipments .
Check and update all undelivered shipments.
Documentation and filing.
Dispatcher
Inventory Clerk November 2005 to July 2008
November 2008 to February 2009
Fuj Xerox Philippines – Dau Mabalacat Pampanga, Philippines
Monitor inventories of toners and spare parts.
Accountable of all manual receipts.
Monitor customer’s receivables.
Documentation and filing.
Educational Attainment
1998 – 2002 College
Bachelor of Science in Computer science
Holy Angel University, Angeles City Pampanga, Philippines
Personal Information
Date of Birth: July 3, 1981
Place of Birth: City of San Fernando Pampanga, Philippines
Civil Status: Single
Citizenship: Filipino
Height: 5’11
Weight: 89 kgs.
Trainings
Basic Supervisory Skills – Cargohaus Inc. Clark, October 23, 2017
Presentation with Power and Point – Cargohaus Inc. Clark, October 25, 2017
Powerful Presentation Skill – Cargohaus Inc. Clark, November 6, 2017
Coaching and Mentoring – Cargohaus Inc. Clark, November 28, 2017
Fundamentals of Leadership – Cargohaus Inc. Clark, January 8, 2018
Airside Safety Human Factors – Philippine Airline Clark, May 17, 2018
Defensive Driving – Philippine Airline Clark, May 18,2018
Airport Equipment Operation – Philippine Airline Clark, May 21, 2018
Cargo Station Loader Course – Philippine Airline Clark, May 23, 2018
Initial Cargo Training – Cebu Pacific Clark, July 28, 2018
Aviation security Awareness – Philippine Airline Clark, April 16, 2018
Cargo Int’l Acceptance and Rates – Philippine Airline Clark, October 15, 2018
Cargo Handling Course – Philippine Airline Clark, March 20, 2018
IATA Dangerous Goods Cat 6 – AFPI Manila, February 22, 2017
Forklift Safety Training – Toyota Clark, September 25, 2017
TESDA NCII HEO(Forklift) – TESDA Clark, December 05, 2015
I certify that all the information above is correct to the best of my knowledge.
Michael P. Lopez
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