Customer Service Entry Writer

Carlos Flores

Downey, CA ad5rgk@r.postjobfree.com 562-***-****

Customs Entry Writer

Integrity Respect Collaborative Engaging Organized Time Management Problem Solver Quick Learner Self-Starter Communication Analysis Customer service High Degree of Accuracy Compliance Entrepreneurship Documentation Tracking and Tracing Microsoft Office ACE Professional Experience

Coppersmith Inc. Global Logistics, El Segundo, CA April 2015 - Feb. 2024 Import Specialist

• Responsible for clearing freight compliantly through US customs.

• Provided customer service from A to Z, prepared customs release and arranged door delivery.

• Monitored cargo availability through use of the Steamship line or CFS websites.

• Analyzed and validated import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA).

• Coordinated and communicated the customs release with the CFS warehouse, arranged transportation, verified cargo pick-up and delivery.

• Tracked and traced shipments to maintain updated information.

• Coordinated with the internal team to provide efficient customer service.

• Resolved issues on cargo release with CBP, terminals, and transportation authorities.

• Collaborated with various government agencies such as CBP, FDA, Fish and Wildlife, FCC, DOT, etc.

• Invoiced clients within 48 hours to ensure payments.

• Documented and archived records and documents.

Additional Relevant Experience

MKC Custom Brokers, City, CA

Customs Entry Writer

• Responsible for clearing freight compliantly through US customs for a small family-owned business.

• Provided customer service from A to Z, prepared customs release and arranged door delivery.

• Specialized in freight from Asia, primarily China and Korea.

• Analyzed and validated import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA).

• Tracked and traced shipments to maintain updated information.

• Resolved issues on cargo release with CBP, terminals, and transportation authorities.

• Invoiced clients within 48 hours to ensure payments. Education

Travel and Trade Career Institute (TTCI), Long Beach, CA Import/Export Trade School

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