Operations Manager Data Entry
Resume:
Daniel Michaels
Lake Worth, FL *****
**********@************.*******.***
Loyal, disciplined and experienced professional with 10+ years of experience looking to build a long relationship and add value to a quality organization. Authorized to work in the US for any employer
Work Experience
Operations Manager - Advertising Coordinator
Human Rights Defense Center - Lake Worth, FL
January 2020 to Present
Primarily focused on managing our law and publishing office (purchasing office supplies, inventory, keeping track of attendance, resolving employee issues, scheduling and assisting in hiring) as well as selling advertising for our publishing (legal self help books Prospected for new customers and renewed current advertising utilizing Sales Force software program. Accurately maintained database of 140,000 contacts and customers on a daily basis. Processed orders and executed sales for legal literature for inmates in the US prison system, law offices, and law libraries.
Upsold and encouraged clients and customers to purchase additional advertising for their benefit. Responded to daily client and customer inquiries through email and phone calls in reference to any updates to their accounts.
Utilized QuickBooks software to invoice and receive payment from customers on a daily basis. Provided legal resources and referrals for customers and clients in need of aid. Performed various administrative tasks to assist attorneys with cases. Screened potential plaintiffs for various class action suits and provided contact information to staff attorneys.
Communicated weekly to management the feedback I received from clients, customers, and employees to work to improve their experience with our organization. Purchasing Department
Kluch Clothing - Boynton Beach, FL
August 2016 to January 2020
Receiving deliveries and verifying incoming product with Purchase Orders. Inputting inbound inventory into company software (Shop Works) Performing daily cycle counts and quarterly inventory of company products by verifying recorded inventory and corresponding product.
Work with company owner on daily basis to organize inventory to optimize production Coordinate with QA department to ensure outbound product deliveries comply with company standards. Data Entry Specialist
Pyramid Custom Cabinets - Lockport, IL
July 2011 to July 2016
Ensuring accuracy and relevancy of all data inputted into company database Checked source documents for accuracy and verifying when necessary Aircraft Refueling
United Airlines - Chicago, IL
May 1999 to June 2011
Refueled entire aircraft fleet per FAA regulations Transmitted work electronically to Sales Manager
Updated and maintained ongoing accounts of over
400 home construction contractors
Maintained hard copy back up of sensitive information Education
Business Marketing
Moraine Valley College
HS Diploma
Carl Sandburg High School
Skills
• Microsoft Oce Suite
QuickBooks
Data Entry
SAP Software
Tech Savvy
Loyal Team Player
Sales Force
Sales database software program
• Salesforce
• Project management
• Social media management
• Communication skills
• Office management
• Computer skills
• English
• Typing
• Front desk
• Leadership
• Time management
• Accounting
• Law office
• Executive administrative support
• Budgeting
Certifications and Licenses
Driver's License
Non-CDL Class C
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