Customer Service Representative
Resume:
Maria S Mora
ad5rez@r.postjobfree.com
***** ******** **. ******* **. 91321
Objective: To obtain a position as a Part- Time Field Coordinator Profile
Over 4 years as IHSS caregiver and 2 years customer service representative for a telephone company
Experience
IHSS CAREGIVER, STATE OF CALIFORNIA — 2019- PRESENT Schedule appointments for patient, arrange transportation to and from dialysis, three time daily test blood pressure readings and glucose test, supervision keep patient from falling or hurting herself at all times, assist with medication and keep doctors updated about patient medical condition and issues or changes. Make sure she has all her bills and paperwork done on a timely manner. Daily routine in hygiene and dressing and exercise and social games. Provide healthy meals and daily cleaning, and update all her insurance or daily appointments for her weekly. Spanish translate to health providers and provide errands and grocery shopping and organization of supplies needed for incontinence and bedding daily. Washing and cleaning daily. .
Volunteer 2002-2018
Santa Clarita events and Girl Scout Leader and Hart district and Saugus district as teacher assistant.
Los Angeles Mission College 2001-2002
Cashier received, refunded payments for classes on a computer, printed parking passes and scan, fax any office duties needed and provided customer service and worked independently on daily basis on in a timely manner. VERIZON 1997 — 1999
PROVIDED CUSTOMERS BY TELEPHONE SERVICE SETTING NEW SERVICE, MOVING SERVICE, OR DISCONNECTING SERVICE, AND PROVIDING OPTIONS FOR CUSTOMERS AND HELPING WITH BILLING QUESTIONS OR ISSUES ON BILL. OFFERED PRODUCTS AND SERVICES. BILLING OR PAYMENT ARRANGEMENTS AND CUSTOMER SERVICE.
DR. HAFEEZ MD 1992-1994
Assisted front office answering and scheduling appointments, ordering medication for the pharmacy, filing, assist Dr, in back office with getting room ready for patients, greeting and answering any questions or concerns. Assist Dr with procedures in the office and prepare for patients to see Dr take vital signs and take any notes for patients for files. Education
GED 2001
College of the canyons Administrative Medical Assistant Program 2011 Skills
Bilingual -Spanish
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