Customer Service Patient Care
Resume:
Crisanna Palacios
Eaton Rapids, MI *****
*********@***.***
Seeking full time employment. Want to learn new skills and procedures. To work hard and grow with your company.
Work Experience
Home Health Aide (HHA)
Home Alternatives - Lansing, MI
September 2016 to Present
Medication reminders, organize clients schedule, plan appointments, provide transportation, light housework.
Cleaning Professional
Palace Cleaners - Eaton Rapids, MI
March 2008 to January 2020
Professional cleaning; residential, commercial, industrial, post-construction. Weekly, monthly, daily.
Environmental Technician
Veolia - Lansing, MI
March 2014 to January 2016
Recycling; GM, Delta Plant.
Oil, rubber, plastic and metal.
Customer Service Representative
All-State Insurance Agency - Eaton Rapids, MI
November 2012 to March 2014
Clerical; invoice reminder’s, customer greeter, cold call telemarketing, filing title entries. Disaster Restoration Technician
Garn Restoration - Charlotte, MI
April 2009 to November 2012
Cleaning Professional; keeping customers safe while restoration is in progress. Fire clean up, floods, wind damage, mold damage; new construction.
Military Truck Assembly
Spartan Motors USA - Charlotte, MI
January 2009 to December 2010
Military truck assembly; engine build, front plumbing, parts assembler. Certified Nurse Aid
Medical Staffing Agency - Lansing, MI
April 2007 to October 2009
Patient care; long-term care rehabilitation, hospice care at: Ingham Medical Care Facility
St. Lawrence Hospice House
Spectrum
CNA - Certified Nursing Assistant
Dimondale Nursing Center - Lansing, MI
November 2004 to April 2007
Patient Care; long-term care, rehabilitation, hospice care. Sales Associate, Tire Lube Express
Wal-Mart Super Center - Charlotte, MI
November 2002 to April 2004
Customer service; Lawn and Garden, Tire Lube Express: stocked, display setup, cashier. Custodian
Eaton Rapids Public School District - Eaton Rapids, MI June 1999 to November 2002
Floor waxing machine handler, mopping hallway’s, sanitizing classroom walls, desks, bathrooms, and sinks.
Education
Diploma in General studies
Charlotte High School - Charlotte, MI
1988
Skills
• Professional cleaning (10+ years)
• Restoration Industry Experience
• Home Care
• Landscape Maintenance
• Hospice care
• Fire Restoration
• Mold Remediation
• Food Industry
• Water Damage Restoration
• Dementia Care
Certifications and Licenses
Hazardous Waste Operations & Emergency Response Training CNA
2004 to 2008
Expired
Additional Information
Customer service, basic office duties, record keeping, telemarketing, home healthcare, food industry, factory.
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