Banquet Supervisor Set-Up

CURRICULUM VITAE

NAME: DERRICK DOBGANG DINGA

UAE// Morocco

Mobile: 212*********/ 971*********

EMAIL:ad5rcs@r.postjobfree.com

VISA,STATUS: working visa

Career Objective

Over four inspiring years of experience in hospitality working with world class Organization, I feel very thankful and inspired to go even further in my career, this give me the confidence to face new challenges with distinct skills and ever learning spirit to accomplish even harder task as

Employment History

:Company : AJMAN PALACE

:Position : BANQUET SUPERVISOR

:Duration : 2020/ TILL DATE

Duties and Responsibilities

• Identify guest needs and expectations correctly, including those with special needs, and provide appropriate products, services or information

• Meet all reasonable needs and requests of guest within acceptable enterprise time frames

• Identify and take all opportunities to enhance the quality of service

• Recognize guest dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and guest feedback/ complaint

• Offer assistance to colleagues when required, to ensure designated work goals are met

• Demonstrate trust, support and respect towards team members in day-to-day work activities

• Conduct communication with guest and colleagues in a polite, professional and friendly manner

• Practice high standards of personal presentation in accordance with Grooming & Presentation Standards

• Have a working understanding of all Food and Beverage Restaurant and Bars in order to properly direct and advise guests

• Ensures that all colleagues’ activities adhere to and support the Company Quality Standards.

• Provides a link between kitchen and service areas.

EXPIRIENCE 2

Company: RIXOS BAB AL BAHR

Position :F&B WAITER

Duration :2018/2020

• Greet and seat customers and serve them in a professional, discreet and personalized way

• After the set-up and before the arrival of the guest, and also during a new set-up within the service time, she/he must check the quality of the set-up and be sure that the restaurant or the table has a nice and warm appearance.

• Attends the communication meetings of her/his Outlet.

• Follow up end of day closing of the service area and makes sure that all equipment is in an appropriate place and nothing is left around, which can be hazardous.

• At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.

• In absence of the hostess, escorts guests to their tables and recommends food and beverage items, and special promotions if available.

• Conducts an efficient and courteous service to the guests.

• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel

Point of Sale (POS) system operation.

• Works well under pressure.

• Speak English and French

• In-depth food and wine knowledge.

• Food ingredients expert.

• Clean and neat.

• Upbeat, outgoing and positive.

• Exceptional interpersonal skills.

• Superb trainer.

• Highly responsible and reliable.

Personal Skills

• Adapting selling techniques and style to suit a specific audience.

• Respond professionally to client rebuttals.

• Ability to function under pressure.

• Enjoy working in a fast paced environment where autonomy is encouraged.

• Greet customers in a professional manner and listening to their needs.

• Confident when speaking to a single person or to an audience.

• Able to communicate politely and professionally with the customers

• Physically fit as the job

• Agile and efficient

• Ability to follow instructions

• Attention to detail

• Capable of working for long hours consistently

Educational Qualifications

• Advance Level Certificate -

• Ordinary Level Certificate -

• Diploma in carpentry

• First school living certificate

Extra Curricular Activities

• Worked individually and within a team

• Extensive hotel catering management

• Respect visitors in a kind and respectable manner

• Always willing to learn and adapt very fast

• Honest, Communication skills

Hobbies

• Researching on the internet

• Reading.

• Playing handball.

Personal Details

Gender : MALE

Nationality : Cameroonian

Civil status : Single

Languages : English / French

Declaration

I declare that the particulars furnished by me are true and accurate to the best of my knowledge

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