BETTINA YSABEL APAGAR
Customer Service Representative
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WORK EXPERIENCE
REFERENCES
FIS Global Solutions 2021-2023
Customer Service Representative
Working with the wider development team.
Handled daily customer transaction.
Helped resolve customer issues and concerns
Alorica Inc. 2020-2021
Customer Service Representative
Handled daily customer transaction.
Helped resolve customer issues and concerns.
Collaborated with different teams to ensure that customer needs are met.
Metacom BPO 2019-2020
Customer Service Representative
Coordinated with customers and other
technical support representatives.
Resolve customer inquiries.
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Aissa Cadacio
Phone:
Email :
FIS Global Solutions/Lead Trainer
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Camille Del Mundo
Phone:
Email :
Alorica Inc./Operations Manager
PROFILE
I am a professional Customer Service Representative with over 4 years experience in handling multi-national clients. My unique professional experience stems from years of providing excellent customer support, creative problem solving and building customer loyalty.
*Bachelor of Secondary
Education Major in English
Philippine Christian University
2023-2024
Cavite State University -
Silang Campus
*Bachelor of Secondary
Education Major in English
2020-2023
EDUCATION
EXPERTISE
FIlipino
English
LANGUAGE
Digital Literacy
Customer Service
Adaptability
Active Listening
Professional Ethics
Critical Thinking
Communication Skills