Customer Service Order Processing
Resume:
G
Alexis
Gonzalez-Di
az
ad5r9e@r.postjobfree.com
m
Montclair, CA 91763
SUMMARY
Energetic Cashier with 2 years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport. A lesson that was taught to me at a younger age was always applied and will always be. “Look for an option, Be an option”. What I bring to the table is a team player and good energy to all co-workers and managers. I'm ALWAYS dedicated in giving 100% in everything that comes my way. The work ethic will always be present and will be admired.
SKILLS
Customer Service
Flexible Schedule
Adaptability and Dependability
Positive Attitude
Team Leadership
POS System
Heavy Lifting
Punctual and Reliable
Money Handling
Retail Merchandising
Merchandise Stocking
Coaching and Mentoring
Adaptability
Bilingual (English and Spanish) Fluent
Communication skills
Great attendance
Ownership in responsibility
Respectful
Electric Pallet Jack
EXPERIENCE
Cashier Team Lead
Chino Hills, CA
Larios Market/ May 2022 to Current
Able to maintain excellent relationships with staff and customers Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
Recognized potential theft or fraud attempts by monitoring suspicious behavior. Processed refunds and exchanges according to company policy. Trained new cashiers on proper use of registers and store policies. Attention to detail in on cleaning, loading, Unloading, maintaining and made sure everything was ready and presentable
Provided ongoing support for all new staff members and current A lot a physical stamina for a fast paced work environment Able to work 45hrs + a week
Helped customers in every aspect…(demonstrating inventory location, completing large purchases such as catering orders, bagging purchases, always greeted with a smile, and excellent service)
Inventory check-up (Stayed up to date on all products, daily specials in pricing, and applied “First in, First out”
Organization ( kept the aisle and display shelf's/cases clean for easy accessibility for the customers
EDUCATION AND TRAINING
High School Diploma
Montclair High School May 2020
Montclair, CA
Overall GPA 9-12 (3.0)
AP Spanish
Involved in clubs (chess, Graphics design, astrology) WHAT TO EXPECT FROM ME
What I bring to the table is an unselfish mind. I will always look at what's best for the team and the organization. My objective is to venture out new experiences and gain a lot of knowledge in any work environment provided at the Company. A determined and disciplined mind is ready to go and looking for the opportunity that won't be taken for granted. Hoping to learn and grown under good mentorship.
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