Customer Service Guest

NAKIA (NICKEY) JONES

MASSILLON, OH *****

330-***-**** ********@*****.***

PROFESSIONAL SUMMARY

Dependable and friendly with solid history of cleaning industry service. Proficient in maintaining

bathrooms and kitchen. Highly organized and team-driven with strong customer satisfaction focus.

Hardworking employee with experience in residential and commercial settings. Adept at following

instructions, maintaining clean and tidy workspace, and working cooperatively with team members.

Detail-oriented professional with experience providing cleaning services. Skilled in using variety of

cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and

provides excellent customer service.

SKILLS

Teamwork Housekeeping

Cleaning and organizing abil Customer Service

Mopping and sweeping Health and safety compliance

Kitchen Cleaning Customer service-focused

Multitasking and Prioritizing Team Support and Collaboration

Guest Service and Support

WORK HISTORY

SPARKLE TOUCH

© Disinfected and mopped bathrooms to keep facilities sanitary and clean.

* Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making

beds, and restocking bathroom items.

* Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

* Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

VARIETYS

* Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-

person guest needs seamlessly.

© Handled high-pressure situations gracefully, managing multiple tasks simultaneously while

maintaining a calm demeanor.

* Answered customer questions about hours, seating, and menu information.

* Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

EDUCATION

NO DEGREE Social Work

Stark State College

HIGH SCHOOL DIPLOMA

Marlington High School

Contact this candidate