Quinshika Rivers
BDC Representative
Jonesboro, GA 30236
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Internet Sales
Stone Mountain Honda - Snellville, GA
December 2023 to Present
Set appointment
Make inbound calls
Data entry
Production Clerk
Source Corp
January 2022 to Present
Scanning, Sort, and Processing Insurance Claims for United Healthcare Lockbox Clerk
Wells Fargo - Atlanta, GA
January 2020 to September 2023
• Customize Electronic lockbox. Maximize online bill payments received electronically from an extensive network of providers. Process payments.
• Machine operator- made sure checks flowed at a steady paste. Data Entry Clerk
Wipro U - Atlanta, GA
December 2018 to November 2019
Contracted through United Healthcare. Updated system info when needed. Such as change of address, create clients profile, make sure office received records and etc. Intake Specialist
SERTEC CORPORATION
October 2018 to November 2019
In take calls. With different lines of business. Such as, GL,PD,WC, Absence Reports, Insurance Claims, and etc.
BDC Representative
NISSAN OF UNION CITY
2016 to 2018
BDC Representative 2016-2018
-Set appointments for customers in sale department
- scan/submitted paper work
"Lead Attendant/ Guest Services"
Holiday Inn Express
2015 to 2016
-Audited rooms and suites
-Stocked materials
-Performed safety and cleanliness evaluations
-Assisted guests with check-out procedures
-Trained junior and new hire employees
Production Clerk
Gate Gourmet
2012 to 2014
-Equipment production
-Assembly
-Took daily inventory
-Completed daily production forms for record keeping
-Abided by and reinforced FDA regulations
"Mailroom Clerk"
UPS
2012 to 2013
-Packed items
-Scanned images and documents
- Sorted mail
-Inspected customer orders
- Scanned pallet tickets into computerized database
-Prepared customer documents for filming, indexing and storage.
"Service Representative"
Delaware North at Hartsfield Jackson International Airport 2012 to 2012
Quiznos Subs)
-Greeted customers upon their arrival.
-Handled cash transactions.
-Interacted with the public and coworkers in a friendly, professional manner.
-Cleaned and stocked work area.
HMS Host
Chick-Fil-A, Burger King, The Pecan Bistro
2010 to 2012
-Greeted guests upon arrival.
-Handled cash and electronic payment transactions.
-Operated and became familiar with POS.
-Maintained tidy and stocked workplace.
Education
Bachelor's in Business Administration
American Intercontinental University
October 2020 to Present
HS Diploma
Mundy's Mill High School
2007 to 2011
Skills
• Data Entry
• Typing
• Data-Entry
• Data Entry Operator
• Excel
• Quality Assurance
• Customer service
• Typing
• Guest services
• Medical terminology
• Time management
• Microsoft Outlook
• Quality assurance
• Computer networking
• Communication skills
• Microsoft Office
• Administrative experience
• Cash register
• English
• Assembly
• Sales
• Management
• Clerical experience
• Front desk
• Office experience
• Organizational skills
• Microsoft Word
• Word processing
• Financial software
• Analysis skills
• Telemarketing
• Cash handling
• Business development
• Marketing
Certifications and Licenses
Driver's License