Pharmacy Technician Team Member

Martez D. Hill

**** ********* ** *** *****, CA

ad5r4o@r.postjobfree.com

Cell: 619-***-****

Objective: Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Education and Certification

Valley Career College- El Cajon, CA

Pharmacy Technician License 2005

Professional Experience

Deployed Services San Diego, CA Housekeeping Aide February 2023 - Current

Vacuum all carpeted areas.

Collect and tag textiles. Launder and fold.

Maintain cleaning logs.

Help maintain an accurate inventory of all linens.

Report supply shortages to Manager.

Seek cost savings in daily operations

Sound Balance San Diego, CA

Team Member May 2022 - October 2022

Ensures the guest experience meets all established standards and results in routine visits; ensures that customers are greeted, served, and responded to in a timely manner, including answering the phone in a timely and polite manner

Ensures that all products are displayed and presented in a professional presentation, including monitoring food on shelves to ensure product quality, freshness, and restocks as needed

Sells and cashiers products while following all cash register procedures, including answering customers’ questions on products while politely offering suggestive selling

Maintains a general knowledge of products being sold

Robeks San Diego, CA

Team Member November 2021- April 2022

Able to clearly and concisely communicate product knowledge and information to all customers

Responsible for customer product and service standards

Foster an environment of team work

Maintain exceptional customer service metric scores

Communicates clearly, concisely and accurately in order to ensure effective shift operations.

Jiffy Lube San Diego, CA

Assistant General Manager November 2015 – October 2016

Took the initiative to increase sales, improve store profitability and reduce controllable expenses

Retain the "hands on" automotive services knowledge and capabilities through the award-winning computer based training program

Forecasted week to date budgets and weekly schedules to ensure we maximized shop coverage as well as staying within our allotted payroll hours.

Ensured the building & equipment and grounds are well maintained properly

Wal-Mart Mesa, CA

Department Manager October 2014 – November 2015

Maintain the department in orderly and clean manner

Change prices as required when such need arises

Place order for any item that is presently out of stock in the event such item is not automatically ordered by the system

Assist in training new employees when called upon to help out

Ensure the correctness of all the shelf caps

Provide required help for customers in locating particular items

Wet Seal National City, CA

Assistant Manager November 2012 – September 2014

Assist the store manager in daily operation of the store (occasionally assuming store responsibility in his absence)

Sold merchandise to customers following R.E.A.L selling culture

Assisted manager in the implementation of complete merchandise information accurately in time

Ensured standard of store presentation was being followed by staff

Took responsibility of keeping store clean and uncluttered by managing team of sweepers and cleaners

Received, checked and shelved all merchandise products

Assisted manager in placing purchase orders and managing inventory and completed all training materials and communicated company newsletters and other information to staff regularly

Goodwill Inc. Burien, WA

Retail Supervisor December 2010 – March 2011

Assists in supervising all staff and store activities in an orderly and professional manner to ensure maximum customer satisfaction and provide maximum security and protection of donated merchandise

Responsible to sell merchandise to the general public, display merchandise on sales floor, provide all necessary customer service while projecting a positive image during public contact.

Handles cash register functions and transactions including: sales, voids, overrides, correct pricing, inventory control, and receipting to customers.

Goodwill Inc. Burien,WA

Production Supervisor March 2011 – June 2012

Completed operational requirements by scheduling and assigning one or more employees

Promote productivity by following up with employees on work results.

Set expectations, instruct, coach and identify training needs.

Interview, assist with hiring, evaluate and discipline employees.

Gap Inc. San Diego, CA

Assistant Customer Experience Manager August 2005- September 2010

Analyzes and utilizes Leader on Duty tracking sheet to optimize each hour of business.

Maintains company standard of neat, clean and organized sales floor, cash wrap and fitting room areas ensuring store environment is safe for employees and customers

Created brand loyalty by representing an exceptional customer store experience by assessing interactions on the sales floor and in the fitting room.

Monitored and drives sales performance and related key performance indicators on a daily, weekly and monthly basis.

Tracked Sales Associate productivity and ensures that the team is achieving company standards.

Motivated and inspire the team through focused and actionable sales rally

Executed shortage action plan in partnership with the Senior General Manager/General Manager/Assistant General Manager to minimize loss and achieve shrinkage goals.

Ensured optimal sales floor coverage by reviewing PM and FEBA and taking into account Sales per Hour, Units per Transaction, Average Transaction and Conversion trends using hourly reads to maximize business opportunities.

●Ensured compliance to meal and break policies.

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