Customer Service Social Media
Resume:
ANEES SULTANA
**** ****** ******* **** ***. ***6 Missouri city, Tx 77459
ad5r2z@r.postjobfree.com
Objective
An ambitious and self-motivated employee with extensive experience within a sales and marketing environment. Successful at sales and motivating customers with product to offer. I always go above and beyond to ensure the absolute best customer service experience leaving all unanswered questions and issues resolved with complete satisfaction. Consistently strive for growth within the business as well as within me.
Areas of strength include:
•Organizational Skills with strong multi-tasking abilities
•Computer Literacy with area of expertise in windows
•Effective problem-solving skills.
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•Punctual with outstanding time management skills
•Highly adaptable to change.
•Team player with exceptional leadership qualities
Soft Skills
•Ability to work in a fast paced environment.
•Detail oriented, and analytical minded.
•Quick learner and talented problem solver
•Excellent communication skills, both written and oral.
CAREER OVERVIEW
MANGO, HYDERABAD, INDIA. NOVEMBER 2020 JUNE 2023
Sr. Fashion Consultant
•Promoting companies fashion line in local as well as overseas markets
•Brand building through various mediums of communication such as cold calling, social media, and in-store merchandising.
•Driving sales methods and arrangements by setting up sales area, sales discount poster and in-house communications and voucher arrangements
•Built the company business through networking and an exceptional level of customer service.
•Performing sales activities by setting product mix, geographical sales areas and customer service standards
PARK HYATT, HYDERABAD, INDIA. JANUARY 2020– OCTOBER 2020
Guest Service Officer
•Providing assistance during guest registration and departure.
•Assisted guest with question and billing issues.
•Answer phone calls promptly and with knowledge of hotel, ensuring complete and accurate information.
•Communicating information of immediate area, services, attractions and events to guest.
HUKKA SOCIAL, SUGARLAND, TX
Mocktail Mixologist, Barista handler
•Includes mixing, garnishing and serving non-alcoholic beverages.
•Listening to customer requirements and providing excellent customer service.
•Stocking up the bar with bar supplies.
•Maintain cleanliness in all areas of the bar including counters, skins, utensils and shelves.
•Presented cocktails in keeping with fine dining best practices and defined in-house presentation standards.
CERTIFICATIONS:
Texas Food Handler Certification
Hospitality Management: Service /Communication Skills
Crew Training
Contact this candidate