Customer Service Sales Representative
Resume:
Busiswa Zwane
PERSONAL DETAILS
Cellphone no.: 068-***-****
Email: ad5r22@r.postjobfree.com
Address:
Belvedere complex
Honeydew
Johannesburg
PROFILE
Experienced sales representative with Excellent customer service skills, communication, organization, and relationship-building skills. Recognized for the ability to communicate with customers and provide exceptional service that ensures client retention and positive feedback. Proven ability to increase sales through upselling techniques as well as implement additional processes that drive profitability.
EXPERIENCE
FLOOR ASSISTANT – THE BALCONY HONEYDEW
2022-NOW
Provide assistance and support to the restaurant staff.
Provide excellent services to customers at a restaurant.
Assist and support restaurant chefs in preparing dishes and beverages.
Assist in serving quality food and beverages.
Prepare billings for customers for the services offered.
Maintain and mange restaurant premises in hygienic and cool condition.
Ensure stimulatingly pleasant restaurant experiences to customers.
BRAND REPRESENTATIVE - EXCLUSIVELY DON (PTY) LTD
2018-2020
KEY RESPONSIBILITIES:
Answer all the queries from those attending the event.
Ensuring all safety regulations are followed and understood.
Ensuring that the brand is represented to its full capacity to the customers.
Examine tickets or passes to determine authenticity by validating the names and dates listed.
Provide special assistance to guests with needs such as individuals with wheelchairs or other disabilities.
Assist guests with app installations.
Ensuring that events’ goals and deadlines are met.
Monitor team members and provide constructive feedback
SKILLS
All Microsoft Office tools and Data capturing.
INTERPERSONAL SKILLS: Professional learner motivated to continue workplace development and adapt to changing environments where appropriate.
ORGANIZATIONAL SKILLS:
Able to handle details and coordinate all tasks that are given.
Achieves all set goal, reach deadlines, multitask, plan, and arrange any project and/or activity.
EDUCATION
OGWINI COMPREHENSIVE TECHNICAL HIGH SCHOOL
2017
HIGHEST ACHIEVEMENT: NATIONAL SENIOR CERTIFICTAE
STUDIED ISIZULU, ENGLISH, AFRIKAANS, HOSPITALITY STUDIES, ECONOMICS & LIFE ORIENTATION,
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