Talent Acquisition Project Management

Lety B. Assad

707-***-**** ad5r0s@r.postjobfree.com

https://www.linkedin.com/in/letyassad

Senior Recruiter/Talent Acquisition

Influential Communicator • Collaborative Leader • Confident Decision Maker

Summary

A passionate, dedicated recruiter with an exemplary track record of success in talent sourcing and management, training and development, relationship building, employer branding, project management, and leadership.

ATS systems proficiency with: TALEO, ICIMS, SuccessFactors, PeopleFluent, BrassRing, UltiPro and implementation of Taleo SBE.

Candidate Assessments used for hiring: Predictive Index, Caliper, CBE Assessments, DISC

Successful track record with decreasing recruiting cycle time, improving quality of hires and reducing new hire turnover rate. Ability to anticipate needs, multi-task, and prioritize recruiting pipeline efficiently and effectively. Articulate communicator, fostering robust relationships/collaborations with colleagues, candidates, and key stakeholders to achieve organizational goals. Reputation as caring, focused, professional and ethical.

Education

Master of Science in Organizational Development (M.S.O.D), University of San Francisco, San Francisco, California

Bachelor of Science Degree in Criminal Justice, University of Texas at El Paso, Texas

AIRS Research Lab 13.0

Professional Work Experience

Client Relations Manager/Sr. Recruiter • ADP • Phoenix, AZ • 2022-2023

• Full cycle recruiting provided for Zurich Insurance; developing strategy and market channels to hire Underwriting Associates, Analysts, International Service Specialists and Claims Representatives, hiring 140 candidates.

•Managed candidate pipeline, consulting with managers and utilizing two applicant tracking systems: Success Factors and ADP-RTR

Talent Acquisition Partner • Phoenix Children’s Hospital • Phoenix, AZ • 2019-2022

• Implemented talent acquisition strategies and pre-screens to reduce hiring cycle time for entry-level and management level positions for PCP, PCCN and PCMG.

• Managed processes for full-cycle recruitment for clinical and operations positions including RN’s, Medical Assistants, Clinical Social Workers, Business Analysts, Manager-Cost Accounting, Perfusionist, Neurodiagnostic Technologists, Clinic Operations Mangers, and Directors.

• Researched and analyzed competitive data, such as salary and benefits to increase competitive stand in the job market. This led to a 40% increase in the hire of medical assistants.

• Innovated hiring practices using creative methods and channels including revised job postings, implemented virtual career fairs, internet searches, LinkedIn/lists/Boolean Searches to identify top talent available in the market.

• Provided workflow improvement processes and “work arounds “for “homegrown” ATS system.

• Revised job descriptions to attract the “right” skill set and keep track of metrics on a weekly and monthly basis for reports.

Talent Advisor • Charles Schwab (via Randstad) • Phoenix, AZ • 2019

• Served as a strategic and consultative partner to the Hiring Managers by developing and implementing talent scouting strategies that best suited clients’ needs and market conditions.

• Screened resumes, negotiated offers, sourced, and successfully hired Senior Directors, Audit/Risk Managers, Operators, and Sales Representatives amongst others.

• Used People Fluent and participated in conversion process for ICIMS.

Recruiting Manager • Clearlink • Scottsdale, AZ • 2018-2019

• Managed 4 employees; trained on interviewing and selection processes, while implementing effective processes for full cycle recruiting, exceeding weekly target goals, and improving candidate selection.

• Updated and created recruiting procedures, leading to an increase in show rate for interviews from 32% to 75-90% and a decrease in new-hire turnover from 60% to 29% (monthly hires).

• Developed employer branding to increase candidate flow to meet forecast future hiring needs

• Marketed and Received the Employee of the Year award in 12/2018. Company closed.

• Department hired an average of 30 people per week during peak season. Resulting in a staff count from 100+ to 325. Company closed in Phoenix.

Talent Acquisition Recruiter • Centrica/Direct Energy • Tempe, AZ • 2017-2018

• Exceeded hiring goals by hiring 12-20 sales/customer service professionals per month and utilized CEB assessment.

• Aided hiring managers and HR personnel by coaching managers to build rapport and trust, and training management on interviewing and selection practices.

• Provided continuous improvement to all service levels and assisted in the effectiveness of all costs processes and supervised all policies and programs all recruitment services.

• Implemented progressive sourcing strategies including networking, social media, and organizations to provide access to top tier applicants. Call Center closed in Phoenix.

Talent Acquisition Specialist II • Centene Group • Tempe, AZ • 2015-2017

• Recruited and hired medical, Clinical Social Workers, Nurses, Psychiatrists, and administrative personnel for nation-wide expansions meeting strict hiring deadlines-swat team member. Formed beneficial business relationships with different talent organizations and communities to stay informed on new talent pipeline activity.

• Conceptualized and implemented new talent review strategies and processes by working hand in hand with the HR leaders to support the development of robust succession of top talent.

• Gathered and critically analyzed competitive industry information for Nurse Recruitment, successfully increasing the hires by over 60% in the state of Texas.

• Hired in a contract position through EBS with Centene and became a full employee within 5 months.

Senior Recruiter • WageWorks (via HR Elsner) • Phoenix, AZ • 2014-2015

• Sourced and hired candidates using a variety of search methods to hire Business Associates, Analysts, Software Engineers, and Database administrators.

• Managed overall interview, selection and closing processes. Built and developed outstanding relationships with candidates, provided tips on company branding.

•Improved efficiencies in workflow processes for candidate experience and provided analytical and well documented recruiting reports to the company.

Human Resource Manager • Campari America (Skyy Spirits) • San Francisco, CA • 2009-2012

• Managed and spearheaded recruitment processes in the United States and Mexico - hiring Marketing and Sales Managers, Finance Analysts, IT Applications Managers, Directors and VP positions.

• Mentored managers on the best interview practices: Behavioral and Structural Interviewing

• Conducted employee reclassification research to meet FLSA requirements

• Managed performance review process for San Francisco corporate operations and Kentucky distillery, Rare Breed.

• Successfully mapped and implemented Taleo SBE Applicant Tracking System for the U.S.

Additional Experience

Director HR, Summit Engineering, Santa Rosa, CA

Recruiter Financial Contractor, HR Fishel, Worked for: Aetna, Vanguard, Cox Communications, Phoenix, AZ

HR Generalist/Recruiter, Time Warner Cable, Raleigh, N.C

Recruiter, University of Minnesota, Health Professional Schools (Medical, Dental, Nursing, Public Health), Minneapolis, MN

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