Customer Service Medical Field

Lily LeBlanc Dayton, ME ***** 207-***-**** ****.*********@*****.***

OBJECTIVE

I am a flexible and driven student who consistently demonstrates a strong work ethic and a continuous desire to learn and grow. I am seeking an opportunity to gain valuable experience within the medical field, specifically in phlebotomy. My goal is to work alongside skilled professionals so that I can learn from them while contributing my knowledge and skills to the team. With a positive attitude, willingness to learn, and dedication to excellence I am ready for any opportunity within the medical field.

SKILLS KNOWLEDGE PROFICIENCIES

CUSTOMER SERVICE

EXCELLENT COMMUNICATION

ORGANIZED

EVENT PLANNING

EXCEL

PROCESS-ORIENTED

SAFETY ORIENTED

BLOOD DRAWS

BUTTERFLY AND SYRINGE

BLOOD SAMPLES

FINGERSTICK

BIOLOGY LAB EXPERIENCE

DATA COLLECTION

URINE/STOOL SAMPLE PREP & ANALYSIS

EXPERIENCE

Field Supervisor Anderson Farm Dayton, ME May 2018 - Present

Assisted with vegetable harvesting on a yearly and seasonal basis, utilizing farm equipment to ensure efficient and effective results

Organizedand instructed other coworkers on proper harvester techniques

Createdand followed harvesting schedules

Provideddelivery service to local food pantries and produce markets Waitress/Cashier OTTO Pizza Saco, ME May 2021- August 2023

Providedcustomer service

Communicatedwith fellow wait staff and kitchen staff to provide efficient and effective service

Tookordersboth in person and over the phone

Trainednewwait staff

Store Manager Farmer’s Daughters Farm Stand Old Orchard and Arundel, ME June 2019 - Present

Openedandclosedstore

Assistedwithdisplay set up and design

Providedcustomserviceandassistance to customers within the store

Educatedpatronsonproduce information; type, price, and quality EDUCATION

Clarkson University Potsdam NY

Bachelor of Science: BS in Biology and minor in Chemistry Expected Graduation May 2026 Cumulative GPA of 3.2

On a pre-physician assistant track for graduate school Northeast Technical Institute Scarborough ME

Phlebotomy Technician Certification May 2023 - July 2023 Received Phlebotomy Technician Certification and NHA Certification Certified to perform basic preparation analysis of urine and stool sample CERTIFICATIONS

-NHA Certified Phlebotomy Technician -Red Cross CPR/AED/ First Aid Certified

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