Team Leader Software Development

Authorized all mobile device purchases, configurations, and distributions for the entire NAVSEA command Coordinated with Team Leader responsible for overseeing the support and development of the Philadelphia Division Intranet, a suite of 20 web-based business applications essential to the Philadelphia Division business operations Demonstrated, coordinated, and scheduled the implementation of the Agile Software Development Lifecycle (SDLC) to increase product quality and decrease the time required to respond to customer requirements utilizing JIRA to track and prioritize user stories

Served as command liaison among contracts, contractors, stakeholders, and Verizon Created and distributed release notes with expected outcomes to the entire command via email and confluence Responsible for managing a $2+ million budget

Developed and executed command wide projects for all devices and infrastructure Prepared and presented metric reports about user usage of data and devices to senior management and Base Captain Appointed as Program Analyst Team Manager and Principal Strategist and Visionary managing teams of professionals for the Configuration Management, Change Management, Release Management, Business Rules and Technical Communication groups

************@*****.*** 856-***-**** Cherry Hill, NJ Security Clearance Obtained Secret: January 2016 - present JASON ZORFASS, MBA, ABCP, CNSS

WORK EXPERIENCE

OPS Group/Paradyme

Configuration Manager Suitland, MD

August 2022 - March 2024

United States Navy

Project Team Lead, Telecommunications & Application Development Philadelphia, PA December 2019 - August 2022

United States Navy

Project Manager ITPR (Information Technology Purchase Requests) Philadelphia, PA Managed a Help Desk staff of contractors and federal employees to support all requests Expanded and updated the ITPR website and validated all code deployments to the ITPR system records Generated and distributed release notes with expected outcomes to the entire command via email and confluence Served as Subject Matter Expert for ITPRs

Enforced policy requirements for purchase item requests Facilitated requirement gathering sessions with research and development teams to ensure proper coordination for IT purchases and deployments

Functioned as liaison between customers’ requests and ECH II (Headquarters) Introduced and dispersed new policy requirements to NAVSEA Clarified items being requested to determine appropriate funding and classification submissions Rendered final approval as the sole NAVSEA Command Trusted Agent for all IT purchase requirement under $25K January 2016 - December 2019

Conducted deployment migrations for ROSCO, ETSB CAPI, Cumulus, CBS and DBiT customers Staged Files in Test and Production for DBiT deployment upon request Wrote coding for migrations for scripts to run and programs to be updated as necessary in Reflection X Furnished and conducted audits on Funding Request Application and Contract Management Application Participated in and attended daily customer meetings to provide Configuration Management updates, blockers, and tasking Conducted Functional and Useability testing for Census.gov Reported and documented the completion status of deployments and staging Interpreted and updated Standard of Process documents for quality assurance Authorized manual deployments and development operations pipeline deployments Engaged in Agile Sprint Planning and Technical Best Practice Discussions Functioned as release manager for security patches and updates in an Agile environment for test to production systems Reviewed security findings and conducted go–no go meetings with managers Planned, coordinated, and represented the security team in development meetings for DevSecOps Conducted audits of system access and reported information to managers to handle accordingly Created a training manual for conducting an employee system access review and ran training classes on how to proceed through the processes

Produced and administered security and compliance awareness training Developed, enhanced and implemented information security procedures for DevSecOps environment Supported Agile processes and directed release managers Monitored access and performed access control tasks and access control audit assignments Coordinated with Operations, Infrastructure, and Development teams to evaluate and report on compliance with IT standards Assisted with security, compliance and/or privacy violation investigations as well as monitored, assessed, and reported on risk and relevance of security and threat advisories

Provided Project Management for small projects and initiatives Spearheaded as liaison among contracts, contractors, and stakeholders Conducted testing on system improvements, apps, coding, errors and modifications Managed a multi-million dollar budget

Defined test environments, developed test cases, wrote scripts, analyzed test results, and submitted defect reports for application testing and Disaster Recovery exercises Automotive Resources International (ARI)

Information Security Analyst Mt. Laurel, NJ

February 2012 - March 2015

Automotive Resources International (ARI)

Technical Support Specialist Mt. Laurel, NJ

September 2007 - February 2012

Assisted customers with the website daily

Increased understanding for customers and internal employees with Insights issues and problems Scheduled and posted Business Object Reports

Handled New User setups, User Modifications, and Deleting User IDs Conducted webcasts weekly and monthly

Participated in writing and implementing the Online Help Documentation Interacted with any Driver Site calls and inquiries Checked Price Net daily for Incomplete Orders

Brainstormed in a team environment to assist co-workers with customer needs Managed assigned accounts

Assisted teammates with daily work responsibilities Aided Fleet Administrators with their daily needs through ARI Worked closely with clients to strengthen corporate relationships Automotive Resources International (ARI)

Client Support Service Representative Mt. Laurel, NJ May 2006 - August 2007

USA Hockey

Referee & Coach DE, NJ, PA

May 2006 - present

Officiate all age levels up through and including college D1 ice hockey games, tournaments, and showcases Mentor players throughout the course of each game

Utilize game management skills to maintain the integrity of the sport Demonstrate effective communication skills with coaching explanations Head Coach for Drexel Women’s ice hockey for 10 years Ran clinics for all ages and ability levels

Collaborated with the University to manage budgets, schedules, and rules coordination Research and prepare practice and game strategies to improve the strengths of all team players Widener University - Office of Residence Life

Resident Assistant Chester, PA

Supervised and advised students in residence halls Liaison between students and university administration Created student centered programs

Assisted in implementation and enforcement of university policies September 2001 - May 2003

Widener University – Chester, PA

Masters of Business Administration – May, 2006

Concentration in Marketing and Public Relations

Bachelor of Science in Business Administration – May, 2003 Concentration in Management Information Systems

EDUCATION

Supervised and mentored 17 Resident Advisors in an area of 600 students Responsible for overseeing the implementation and enforcement of university policies Conducted judicial pre-hearing meetings

Responsible for basic office tasks and maintaining files Served on 1st Year Experience and Facilities Committees Aided in University Investigations in conjunction with the Chester Police Department Widener University - Office of Residence Life

Graduate Area Coordinator Chester, PA

August 2003 - June 2005

ADVANCED CERTIFICATIONS & AWARDS

Software Configuration Management Certification – August 2023 Pandemic Preparedness for Organizations (BCP PAN) – June 2020 Committee on National Security Systems (CNSS) – June 2018 Associated Business Continuity Planner (ABCP) – February 2012 Dean’s List

Beta Alpha Psi Honor Fraternity – Website Project Manager School of Business Administration Honors Program

Ethics Society President

Association of Information Technology Professionals Certified Committee on National Information Assurance Training Standards for Risk Analysts

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