Case Manager Residential Aide
Resume:
Rodrico D. Stokes
*** ******* ******, ** ********, NY 11208 347-***-**** ad5qty@r.postjobfree.com
SUMMARY OF SKILLS
Eager, fast learner Dedicated & hard worker Creative ability Great Verbal and Written Communication
WORK EXPERIENCE
Bronx Family Network Brooklyn, NY November 2022 – Present
Case Manager
Create, manage, and update client files.
Conduct weekly shelter unit inspections.
Conduct client meetings with shelter residents.
Coordinate client care with shelter staff – Residential Aides, facility staff, etc.
Accompany clients on housing interviews. Assist clients with lease signings and related documents.
Comunilife Brooklyn, NY July 2022 – November 2022
Residential Aide
Oversees the adherence to the facility's operating policies and procedures.
Administers the fire safety guidelines and the Residential Code of Conduct (RCC) or house rules that govern the facilities. Coordinates maintenance needs for the facility and resident rooms; serves meals.
The RA works with clinical and program staff on the health and wellness of the residents.
FedEx Queens, NY May 2022 – Present
Warehouse Package Handler
Load and unload packages of various sizes arriving at the facility for delivery.
Scan, sort/organize and packages for their proper truck and route.
Operate industrial equipment (sorters, palletizers, etc.) as needed for package handling.
Housing Works New York, NY July 2020 – June 2022
Residential Aide
Oversees the adherence to the facility's operating policies and procedures.
Work at COVID shelters. Trained to implement and maintain isolation protocols.
Administers the fire safety guidelines and the Residential Code of Conduct (RCC) or house rules that govern the facilities.
The RA works with clinical and program staff on the health and wellness of the residents.
Housing Works Brooklyn, NY February 2020 – April 2020
Patient Servicer Intern, Medical Department
Data entry- Verifications of health insurance via data base.
Concierge- Assist clients with check in for medical appointment, help provide information for clients to get services they’re in search of.
Customer service- Interact with clients with the intent of proving a good experience when visiting clinic.
Email- Communication with other staff throughout company via email.
Answer telephones and ensure clients are being directed to the right contact and their needs are being met.
Update Client Medical Charts.
Non-Profit January 2018 – Present
Freelance Organizer
Created a clothing drive for Housing Work clients.
Use of connections throughout the years to collect items from donors.
Coordinate with Housing Works staff s to have clothing delivered to their different locations.
Housing Works Thrift Store New York, NY January 2013 – January 2014
Sales Associate
Window design- Created beautiful displays of in store merchandise.
Advocacy- Advocated for various causes via Housing Works.
Customer Service- Provide professional experience for customers.
EDUCATION / TRAINING
Shaw University August 1992-1994
Housing Works Ready For Work Job Training Program February 2020
Contact this candidate