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Customer Service A Team

Union City, NJ
May 16, 2024

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**-**** ******, *********, ** *****206-***-**** *


Highly enthusiastic customer service professional with 20 years experience, with strong communication skills, active listening skills, strong organizational skills, energetic work attitude, courteous demeanor, team player who can work effectively individually and as a team player. Quick learner who can adapt well to changing priorities EXPERIENCE

Bell Captain

Served concierge style services for guest with knowledge of local events, shows, eateries and car services

Assisted guest with luggage, parcel or convention style material to guest or conference rooms

Inspect guest room to ensure furnishings are in order and supplies are Adequate

Established and managed international hospitality program

Set-up and delivered room service orders

Quickly and effectively solved guest challenges and constantly sought new ways to exceed guest expectations

Collaborating a professional and friendly environment with all co-workers Executive Hotel Le-Soleil & Resorts, New York

Marriot Convention Center Suites, Las Vegas

Hilton Hotel, Seattle

Sky Captain & Ramp Serviceman Lead

• Responsible for directing and assisting in loading and unloading baggage, freight, mail and goods safely on and off all aircrafts

• Communicate efficiently with ground personnel and flight crew

• Assist passengers with luggage check-in, ticketing, boarding passes, gate assignments and general information

• Marshalled aircrafts in and out of ramp area

Northwest Airlines - LGA - MCO – MCP 1994 - 2007

2011 - 2016

2009 - 2011

2007 - 2009

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