Prep Cook Customer Service
Resume:
Christie Monroe
Manager - Banquet Captain/Restaurant
Media, PA 19063
**********@***.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Prep Cook/Line Cook Server
Princeton University - Princeton, NJ
January 2022 to Present
Prep/catering/retail cook, banquet server and bartender on Princeton University Campus through dining services
Manager in Training
The Habit Restaurant - Lawrenceville, NJ
July 2022 to May 2023
Manager in training program for restaurant in Lawrence twp NJ Prep Cook
Landmark Event Staffing Services, Inc. - Trenton, NJ May 2019 to July 2022
Prep cook working under master chef
Restaurant Server/ Food Prep
Peopleready day labor - Trenton, NJ
October 2018 to May 2022
Worked on various positions such as dishwasher, prep cook working under master chef at BOA corporate cafeteria, shift lead and prep cook at Rider University students dining hall Jersey Mike location within the dining hall as well as Wendy’s and a pub and grill expo Pandemic
Trenton, NJ
March 2020 to October 2021
Pandemic
Chauffeur/Driver
King Limousine & Transportation Service - Lawrenceville, NJ March 2017 to May 2020
Chauffeur/Driver
Manager, Banquet Captain
Christie’s Teas & Delights - Princeton, NJ
May 2006 to December 2019
Duties include but not limited to oversight of banquet and restaurant staff, food prep and service, setup and breakdown of all catering equipment, tables and chairs and interior props. Main contact and liaison between client and banquet facility staff as well as outside vendors such as DJ, wedding planners, outside catering services, etc.
Administrative/Owner/Operator
Christie's Teas & Delights
April 2004 to May 2019
My duties included all Customer Service and Administrative duties associated with running a business. Data Entry, Clerical, Accounting, Sales Marketing. Other daily responsibilities include management of kitchen staff and servers, preparation and delivery of food, ordering of supplies, sales, billing, etc. I was in direct contact with the public each and every day in many different capacities, such as daily walk-ins for lunch to large groups from area corporations, churches, Civic groups, moms groups to larger catering jobs such as weddings, Bridal Showers, Baby Showers and Corporate Sales Luncheons. Call Center Customer Service Representative
Cenlar - Ewing, NJ
September 2015 to May 2018
As a Customer Service Representative I am responsible for handling 60-100 inbound calls a day from Mortgage holders. I handle inquiries regarding Escrow, Property Taxes and Property Insurance as well as process Mortgage payments. I receive documentation via fax from various sources and process the information requested in a timely and effective manner. My main responsibility is to provide excellent customer service to any and all callers, focusing on 1st call resolution. Banquet Captain/Server
Centerplate - Raleigh, NC
October 2008 to March 2013
Responsible for management of Banquet and Concession staff. Duties included setup and breakdown of all banquet tables and equipment on a daily basis according to BOH. Delegation of duties to different staff members and management of all funds received during concession and Bart ending events. We performed events for clients anywhere from 10 to 4,000 guests. Customer Service/Domestic & International
All American Kit Cutters - Hightstown, NJ
August 1993 to May 2006
This a small family owner/operated environment where I was responsible for handling inbound calls from clusters regarding their custom model plane orders. I offered excellent international and domestic customer service for all incoming calls regarding sales, marketing, billing or just fielding informational calls regarding our products. This entailed placing orders to cancellation of orders to shipping questions. I also ordered and maintained all supplies and inventory for the production department and assisted in production and layout of our 30 page color brochure. Education
Some college
Skills
• Key Holder
• Retail Management
• Permitting
• Customer Service (10+ years)
• Banquet Experience
• Restaurant Management
• Escrow
• Event Planning
• Store Management Experience
• Catering
• Culinary Experience
• Serving Experience (8 years)
• Commercial driving
• Driving
• Cooking
• Picking & packing
• Manufacturing
• Computer skills
• Communication skills
• Sales
• Food preparation
• Supervising experience
• Marketing
• Leadership
• Microsoft Office
• Computer literacy
• Retail math
• Baking
Certifications and Licenses
Notary Public
June 2014 to Present
CDL A
Forklift Certification
Driver's License
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