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Customer Service Shift Supervisor

West Freehold, NJ, 07728
May 16, 2024

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** ***** ****** · Freehold, NJ 07728

Cell: (732) 915 - 0368 · E-mail:

OBJECTIVE: To obtain a challenging and rewarding position that will effectively utilize my practical experience that will provide opportunities for career growth and advancement.

HIGHLIGHTS: Excellent communication skills and interpersonal skills. Organized, Motivated, and Team Oriented. Customer Service Professional who excels in managing multiple projects concurrently with solid communication skills, attention to detail, problem-solving and follow-through capabilities. Experience using Microsoft Word, PowerPoint and Excel.


Cook/Shift Supervisor, 10/2023 to 2/2024

Employer: Pinnacle Dieters Global

2 Bergen Tpke

Ridgefield Park, NJ 07660

Coordinated nutritional care of residents and patients by completing nutritional assessments.

Participated in care planning meetings as required.

Provided nutritional counseling and education for residents and family members.

Completed comprehensive dietary assessments on patients as required to ensure proper nutrition.

Direct Support Professional (DSP)/Caregiver, 6/2023 – 10/2023

Employer: Dungarvin

1543 State Route 27, Suite 24

Somerset, NJ 08873

Assisted adults with disabilities with household chores and medication administering.

Provided Lift and Transfer assistance up to 50 or more pounds of unbalanced weight.

Assisted in developing positive behavior supports by providing feedback about individual’s preferences.

Prepared meals and monitored health needs of all residents.

Established and maintained positive relationships with residents and family members.

Client Support Group Specialist, 7/2022 – 2/2023

Employer: New Hope Foundation

80 Conover Road

Marlboro, NJ 07746

Assisted with inventory and professional development of clients.

Facilitated group discussions to showcase teamwork and life-long learning.

Developed and maintained an in-depth knowledge of all customer related issues.

Handled complaints, problem solved and negotiated with customers and support staff to get the best result to benefit client needs and responsibities.

Facilitated activities that increased group cohesion, addressed concerns, and promoted open communication amongst clients and residents.

CDL Truck Driver, 8/2021 – 1/2022

Employer: Silva Transportation

76 Atlantic Street

Carteret, NJ 07008

Reviewed and organized stock inventory before departure, correcting log mistakes and errors.

Ensured 95% on-time deliveries. Coordinated with management to carefully plan alternative routes to avoid high traffic condition and mitigate safety concerns.

Knowledge of general principles and practices of operating and servicing ready-mix trucks.

Experience with Department of Transportation rules and regulations.


High School Diploma CDL Class A License

Freehold Boro, New Jersey A Valid Medical Card


Available upon request

Contact this candidate