Certified Nursing Assistant

TIA GRIFFIN

***-**** - ***************@ gmail.com

*** ******** ******, ***. ** - Wynne, AR 72396 - 870-

PROFESSIONAL PROFILE

are industry experience. Accustomed to working, in

ealthc ;

dels and inspires high levels of integrity.

Customer service-oriented professional with 3+ years of h

. Consistently Mo

ccuracy and accountability are essentia

environments where a

ssure consistent quality.

Follows policies, procedures, and guidelines to a

n Skills: Demonstrated ability to convey thoughts and express ideas effectively — verbal and written.

= Communicatio

and collects accurate information.

= Attention to Detail: Consistently provides

= Organized: Efficiently manage time, workload, and resources. ;

= Problem Solver: Identify and define a problem, generate solutions, and determine appropriate strategies.

Word and PowerPoint Typing Speed: 32 WPM

Microsoft Office Applications —

ors Recognition / Awards: Honor Roll

High Academic Hon

KEY QUALIFICATIONS

e = Collections = Co-Pay * Deductibles = Co-insurance * EOBs

Revenue Cycle Management - Posting Payments = Government (Medicare & Medicaid) « Third Party Payers

Electronic Health Records (EHR) - Electronic Medical Records (EMR) = Managed Care (HMO = PPO - POS)

« Insurance Claim Processing = CMS 4500 = CMS 1450 (UB-04)

cheduling « Medical Terminology

- CD-10-CM = HCPCS = CPT)

Medical Billing « Accounts Receivabl

Workers Compensation + Insurance Verification

Front Office Operations - Medical Office Procedures = S

Anatomy & Physiology - HIPAA Compliance = Medical Coding (\CD-9-CM

EDUCATION

Ultimate Medical Academy Diploma — Medical Billing and Coding, 2020

Northwestern College Phlebotomy Program, 2009

Robert Morris College Associates in Applied Science/Medical Assisting, 2008

Samland Institute of Technology Certified Nursing Assistant (CNA), 2002 Jackson Hewitt Tax School 2023

PROFESSIONAL EXPERIENCE

Jackson Hewitt- Wynne, AR

Tax Preparer 12/2023-Present

e Conducts in-person interviews with clients using company’s software application to prepare taxes

e Offer JH promotional products.

e Provide excellent customer service to clients by anticipating their tax needs based on federal tax laws and their

needs,

e Completes all tax related forms in accordance with policies and regulations.

e Consults reference materials on tax laws for atypical returns.

e Review financial statements.

e Research and answer client’s tax related questions in a timely manner

e Audit all tax returns for accuracy and completeness (i.e. signatures)

Contact this candidate