Admin Clerk Sales Associate
Resume:
Mbali Monalisa Cira
** ***** ******, **********, *******, 1559
Mobile: 078-***-**** Email Address: ad5qjv@r.postjobfree.com Personal Statement
I am an ambitious individual who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. Having acquired a BA in Psychology with ongoing experience in Office Administration, I am able to work independently and collaboratively to achieve a certain objective on time and with excellence.
Core skills
Conflict resolution
Adaptability
Leadership qualities
Analytical skills
Ability to thrive under pressure
Exceptional people’s skills
Strong aptitude for Mathematics
Problem-Solving
Critical Thinking
Employment history
Sales associate – EDCON, Boksburg
(Jan 2018 Dec 2018)
Responsible for performing database retrieval for directory information.
Responsible for answering and routing incoming calls on a complex digital telephone system.
Responsible for providing information obtained from a variety of sources to field questions from the public regarding departments, phone numbers, operational hours, etc.
Responsible for cross-selling products and introducing new ones.
Responsible for providing a positive customer experience with fair, friendly, and courteous service.
Educator Assistant - Tholakhele Centre of Hope, Brakpan
(Aug 2016 Dec 2016)
I Improved literacy outcomes by 30% listening to pupils read and reading to pupils as a class, group or one-to-one.
Responsible for carrying out administrative duties, including classroom preparation, ensuring effective teaching could take place.
Responsible for assisting the educator in managing challenging pupil behavior and promoted positive behavior by acting as a role model, reducing serious behavior incidents by 5%.
Managed to work with a small group of 5 pupils aged between 6-10 years, providing additional reading and writing support.
Business administrator – MAGUMEDE AND KIDS TRADING, Springs
(June 2020 – Current)
Responsible for monitoring day-to-day business operations, interacting with external partners, improving business and employee performance, negotiating contracts, and analyzing financial data.
Responsible for preparing payroll, controlling correspondence, and designing filing systems.
Responsible for reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
Ensure that business is run effectively, efficiently and profitably
Responsible for overseeing and analyzing financial operations, approving purchases and expenditure.
Education
University of South Africa
BA Health Sciences and Social Services (Psychological Counseling)
(2015 – 2020)
Including the following modules:
Basic Psychology
Psychology in Society
Personality Theories
Child and Adolescent Development
Adulthood and Maturity
Community Psychology: Re-imagining community
Community Psychology: Working for change
Community Work
Counseling skills
HIV/AIDS care and Counseling
Basic Measurement and Questionnaire Design
Social Psychology
Abnormal Behavior and Mental Health
Psychological Research
Sexual Trauma
Veritas College Senior School
Matric Certificate
(2010 – 2014)
Including the following subjects:
Afrikaans
Computer Applications Technology
English
Geography
History
Life Orientation
Mathematics
Certificates
Date Course completed Institution Duration
June 2015 Digital Citizenship Varsity College 6 months June 2015
Introduction to
Scholarship Varsity College 6 months
June 2017
HIV/AIDS Care and
Counseling
University of South
Africa 6 months
March 2024
Fidelity Fund
Certificate
Property
Practitioners
Regulatory Authority 2 years
References
Manager’s Name: Ms. Thandeka Mkhonto
Edgars EDCON
Department Manager
Manager’s Name: Kholeka Mthembu
Tholakhele Centre of Hope
Executive Director
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