Scrum Master Loss Prevention

LASHONDA ALSTON

410-***-**** ad5qgv@r.postjobfree.com https://www.linkedin.com/in/alston-lashonda INFORMATION SECURITY PRIVACY DATA LOSS PREVENTION Versatile and knowledgeable Governance, Risk, and Compliance (GRC) professional with 6+ years of experience specializing in privacy, data loss prevention, and fraud investigations. Known for conceptualizing and executing strategies to enhance efficiency, simplify costs, and reduce risks for three-multi million-dollar government contracting projects with one of the top aerospace, defense, and security contracting firms. CORE COMPETENCIES

Security & Compliance Analysis

Incident Response & Reporting

SharePoint/Confluence Maintenance

Security/Fraud Investigation

Agile/Scrum Methodologies

Risk Management Framework

SOPs & Modifications

Account Reconciliation

JIRA, XACTA, ServiceNow

CERTIFICATIONS

Certified Scrum Master (CSM) ITILv3 Foundations

Certified Scrum Master Product Owner (CSPO) HDI Certification for HDI Support Center Analyst

Lean Six Sigma Green Belt

PROFESSIONAL EXPERIENCE

Deliotte Social Security Administration (SSA) Windsor Mill, MD/Remote August 2023 - Present

Insider Threat Analyst

Evaluated 35+ type fraud claims for Social Security Administration (SSA) through system alerts for potentially fraudulent activity, responsible for Medicare Investigations regarding false filings by beneficiaries.

Audited credit balances and studied security risks of financial systems to refine processes and decreased fraud liability by 2.0%.

Directed financial abuse analysis using verification tools and operating systems; leveraged multiple banking products and systems to save the client almost $1.5MM

Prepared written reports for two special projects, resulting in OIG investigations of suspected fraud.

Conducted thorough investigations into suspected fraudulent activities, utilizing advanced analytical techniques and tools.

Analyzed large datasets and transaction records to identify irregularities and patterns indicative of fraudulent behavior.

Peraton Social Security Administration (SSA) Windsor Mill, MD/Remote Contract acquired by Northrup Grumman Corporation (NGC) November 2018 - October 2022

Information Security Privacy Analyst III

Led the successful implementation of a migration project using GRC tool (XACTA) and condensed turnaround time for Authorization to Operate (ATO) by 50%.

Automated the process of conducting Security Impact Analysis (SIA) and Interim Authorization to Test (IATT) activities, minimizing average processing time from 3 weeks to 1 week.

Recommended updates to the Plan of Action and Milestones (POA&M) by conducting quantitative and qualitative analysis of remediation plan effectiveness; improving compliance level by 50% and saved 20+ hours of manual work per week.

Coordinated with cyber team to obtain accurate information on applicable government-wide security standards such as NIST SP 800-53, FISMA, and OMB; improved network security and total risk by 50%. LaShonda Alston Resume, Page 2

Computer Systems Security Analyst

Assessed and monitored Data Loss Prevention (DLP) incidents daily using the in-house tools discovered. Provide ongoing analysis to identify incidents posing a higher risk of agency PII loss.

Improved Data Loss Prevention techniques and methodologies by conducting security research on threats, compliance violations, and remediation achieving 100% accuracy.

Recommended two new business processes for tracking and examining incident reports generated from new Outlook data.

Conducted annual DLP user audits and identified 300+ repeat offenders; produced educational alerts to users to increase compliance and reduce data breaches by 45%

Piloted investigations of information security breaches to identify vulnerabilities and evaluate the damage, resulting in 0.20 points above the target goal for protecting sensitive information.

Developed response and recovery strategies for security breaches and contributed metrics data and security awareness activities, resulting in a service level of 0.39% above the annual goal. Security Fraud Investigator

Evaluated 35+ type fraud claims for Social Security Administration (SSA) through system alerts for potentially fraudulent activity, responsible for Medicare Investigations regarding false filings by beneficiaries.

Audited credit balances and studied security risks of financial systems to refine processes and decreased fraud liability by 2.0%.

Directed financial abuse analysis using verification tools and operating systems; leveraged multiple banking products and systems to save the client almost $1.5MM

Prepared written reports for two special projects, resulting in OIG investigations of suspected fraud. Northrup Grumman Corporation Center for Medicare and Medicaid Services Windsor Mill, MD April 2013 - November 2018

Computer Systems Analyst III

Managed Security Incident Reporting delivering system administrative support based on risk categorization and established procedures, resulting in a 35% reduction in potential security breaches.

Designed standard operations procedures (SOP), business process models (BPM), and other tasks involving technical production operations and used Six Sigma and Agile Methodologies to improve department efficiency by 50%.

Led User Acceptance Testing to help demonstrate required business functions are operating in a manner suited to real- world circumstances and usage, increasing team productivity by 45%.

Collaborated with 10 supporting entities to resolve complex payment issues supplying reconciliation for provider enrollment, and payment processing for Medicare plans (Providers & Hospitals).

Managed and aided in the resolution of technical issues preventing normal business processes from completing, as expected. Reduced and resolved file content errors, file transfer problems, and user mistakes by 25%.

Spearheaded special projects in production resolution for providers by eliminating issues and restructuring payment processing, allowing provider to receive payment for rendered services, boosting productivity by 30%. Production Support Desk Analyst

Served as a Quality Auditor providing recommendations based on findings to restructure operations within department to enhance overall performance and efficiency, resulting in $87,360 in cost savings.

Constructed Standard Operating Procedures (SOPs) and Script proposals to establish requirements for new systems or modifications reducing costs by 15%.

Performed Maintenance Testing to ensure proper functionality of the web portal (MFT and Portlet) as needed. Managed for the overall success of smoke testing, including results, verification, and release, raising productivity by 25%.

Troubleshot minor problems (such as password, username reset, menu navigation, verification of hardware and software, installation issues, and setup, etc.) and escalated larger technical issues creating a 45% reduction in provider complaints.

EDUCATION

Master’s Certificate in Cybersecurity Technology, University of MD University Campus Bachelor of Science in Health Systems Management, University of Baltimore School of Law Associates of Science in Business Administration, Strayer University

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