Customer Service High School

Tyje Stewart

**** ********** ******, ******, ** *0065

Mobile: 504-***-**** Email: ad5qg6@r.postjobfree.com Page 1 of 2

PROFESSIONAL PROFILE:

Dedicated and results-driven professional with four years of proven leadership experience in management roles within the retail and food service industries. Adept at overseeing diverse teams and optimizing operational efficiency to drive business success. Graduating with a B.S. in Business Administration from Upper Iowa University, equipped with a comprehensive understanding of business principles and a strong foundation in management and marketing.

EDUCATION:

Upper Iowa University B.S. in Business Administration (December 2024) Alfred Bonnabel High School High School Diploma

PROFESSIONAL EXPERIENCE:

Dollar General Assistant Manager 2023-Present

• Supervise and coordinate the work of store associates, including assigning tasks, providing guidance, and ensuring adherence to company policies and procedures.

• Train new employees in store operations, product knowledge, and customer service standards.

• Motivate and coach team members to meet performance goals and maintain high levels of productivity.

• Ensure that the store maintains a clean, organized, and inviting environment for customers.

• Oversee inventory control procedures, including receiving, stocking, and replenishing merchandise to meet customer demand.

• Conduct regular inventory audits to identify discrepancies, shrinkage, or damaged products and take appropriate corrective actions.

• Ensure compliance with cash handling procedures, including managing cash registers, preparing deposits, and reconciling daily transactions.

• Collaborate with the store manager to develop and execute operational plans, including scheduling, staffing, and resource allocation.

• Complete administrative duties such as maintaining records, preparing reports, and processing paperwork related to employee payroll, performance evaluations, and inventory management. Dollar Tree Assistant Manager 2021 - 2023

• Supervise and mentor store associates, fostering a positive work environment and ensuring adherence to company policies and procedures.

• Provide training and support to enhance employee performance, customer service skills, and product knowledge.

• Monitor customer feedback and implement strategies to improve overall shopping experience and increase customer loyalty.

• Oversee inventory control procedures, including receiving shipments, organizing stock, and conducting regular inventory counts to minimize shrinkage.

• Coordinate with Manager to ensure accurate stock levels, implement merchandizing strategies, and product placement to maximize sales.

• Maintain accurate records of sales, inventory, cash transactions, and ensure compliance with company policies and procedures.

Tyje Stewart

3613 California Avenue, Kenner, LA 70065

Mobile: 504-***-**** Email: ad5qg6@r.postjobfree.com Page 2 of 2

• Assist the Manager in administrative duties such as scheduling, payroll, and maintaining documentation related to employee performance and store operations. Burger King Shift Manager 2019-2021

• Oversee and direct team members ensuring smooth operations and adherence to company standards, including customer service, food preparation and cleanliness.

• Train new employees on job responsibilities, policies, and procedures.

• Manage financial transactions, including balancing registers and depositing funds.

• Monitor inventor levels and order supplies as needed. Manage inventory counts and ensure accuracy on product availability.

• Monitor sales and labor costs to optimize profitability and minimize waste.

• Adress customer inquiries, concerns, and complaints promptly and professionally. Ensure that customers receive high-quality service and products during their visit.

• Enforce safety and sanitation standards to maintain a clean and safe working environment for employees and customers.

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