Property Manager Service Provider
Resume:
Shaunyce N. Johnson
**** ****** ***** #*** ****** Hills, MD 20748.
Email:***************@*****.***
240-***-****(Cell)
EXPERIENCE:
Washington View Apartment
Washington,DC
●Oversee tenant requests for work orders, to include obtaining estimates, providing proposals, submitting work orders, and invoicing tenants
●● Managing the monthly book-keeping and accounting at the property
●● Reconciling move-out inspections and processing security deposit refunds
●● Collection of delinquent rent and working in liaison with legal team to file court papers
●● Responsible for leading regular inspections of properties with vendors and any other service provider as directed by management
●● Manage the building staff in the absence of the Property Manager
●● Assist the property manager with all aspects of marketing strategies for the property to ensure maximum occupancy of residents is maintained
●● Assist property manager with training and onboarding of new staff member
DHL Express
Alexandria,Va
01/2021-2/23
●Processing shipments
●Processing payment
●Greeting customers with informative information about our service.
●Certified International specialist
●Abide by TSA and custom regulation
E and G Management Company
SW, Washington DC
ASSISTANT PROPERTY MANAGER,
09/2019 – 09/2020
● Oversee tenant requests for work orders, to include obtaining estimates, providing proposals, submitting work orders, and invoicing tenants
● Managing the monthly book-keeping and accounting at the property
● Reconciling move-out inspections and processing security deposit refunds
● Collection of delinquent rent and working in liaison with legal team to file court papers
● Responsible for leading regular inspections of properties with vendors and any other service provider as directed by management
● Manage the building staff in the absence of the Property Manager
● Assist the property manager with all aspects of marketing strategies for the property to ensure maximum occupancy of residents is maintained
● Assist property manager with training and onboarding of new staff members
Edgewood Management Company
SE, Washington DC
LEASING CONSULTANT,
05/2011 – 08/2019
● Answering calls, attending to prospective residents and responding to online inquiries
● Marketing the property through online advertisements, corporate outreach and social media
● Processing applications, preparation of lease paperwork, and maintaining a weekly and monthly log
● Responsible for organizing resident events that lead to resident retention
● Coordinating and following up with maintenance requests for residents
● Resolving resident issues and concerns
● Coordinating move in and outs of residents
Whelan’s Liquor Store
NE, Washington DC
RETAIL STORE MANAGER
04/2008 – 5/2011
● Overseeing opening and closing procedures for a high traffic retail store
● Ordered stock supplies to maintain expected inventory levels.
● Inspected merchandise to ensure they were correctly priced and displayed
● Assisted the accountant with book-keeping and reporting discrepancies in records
● Recommended additions to or deletions of merchandise to be sold in store
● Responsible for the development and implementation of policies and procedure to improve sales goals
● Work closely with third-party service suppliers to ensure that store sales yield optimal returns
● Work closely with all staff members to administer, or modify administrative processes, procedures, and associated manuals
● Hire, promote, transfer or dismiss staff
EDUCATION
1997 - Aberdeen Military – High school Diploma
1999 – Applied Career Training Institute– Medical Administration
2017 - Criminal Justice Science - Associates Degree
SKILLS
Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail
● Strong written and verbal communications skills, with ability to produce communications and other materials that are effective and of a professional nature
● Strong written and verbal communications skills, with ability to produce communications and other materials that are effective and of a professional nature
● Ability to provide superior internal and external customer service; ability to exercise good judgment and self-control
● Exhibit a high level of professionalism and excellent interpersonal skills
● Ability to work long, irregular hours, a varied schedule including weekends, and ability to return to work for emergency situations on an on-call basis
● Take ownership of responsibilities and ability to work independently while maintaining confidentiality and professionalism
● Computer proficiency in MS Office (Outlook, Word and PowerPoint) and especially strong skills in Excel
● Strong analytical skills and effective problem solving skills coupled with the ability to work independently and effectively manage concurrent tasks
● Ability to independently prepare accurate and detailed monthly financial reports
● Typing- 30 wpm
● On the job training for Corel presentation and Quattro Pro 8
● Yardi and One Site Management Programs
References Upon Request
Contact this candidate