Gilda Jean Hill
Memphis, TN
**********@*****.***
Professional Summary:
Focused customer relations, professionally skilled in lead generations, customer relationship development and sales, outside sales and telephone sales. Accomplished in providing unsurpassed support for demanding customers. Competent sales agent driven to exceed sales goals and build long term relationships with customers. I facilitate positive experiences through high quality customer care and prompt resolution of complaints and issues.
Skills:
Excellent Customer Service
Expert in Quoting Information
Great Communicator, written and spoken .
Skilled in client needs analysis
Word, Excel and Outlook experienced Excellent negotiation skills
Licensed in Life and Health Insurance Licensed X-Ray Technician
Work History:
Global Life/ Family Heritage Insurance
Presently employed Selling supplemental benefits and Life Insurance.
Invida Insurance. Selling life insurance. I have to buy my leads and old call the leads.
Health IQ Remote sales of Medicare plans. Cold calling a few hundred potential customers daily from automatic phone dialer. The company closed and let 1500 employees go on 12/14/2022.
Regional Sales Manager 3/20 - 8/23
M Summary:
Focused customer relations, professionally skilled in lead generations, customer relationship development and sales, outside sales and telephone sales. Accomplished in providing unsurpassed support for demanding customers. Competent sales agent driven to exceed sales goals and build long term relationships with customers. I facilitate positive experiences through high quality customer care and prompt resolution of complaints and issues.
Manager for Enhanced Payment Systems - Memphis, TN
• I capitalized on industry trends to shape and
enhance value added solutions and strategies for
new market developments.
• Contacted key accounts regularly and achieved high
satisfaction scores by routinely reassessing needs.
• gave benefit oriented presentations to drive revenue.
Insurance Sales Agent 03/18 -09/20
Combined Insurance - Started off in Memphis then moved to Lexington, KY area
• I customized existing insurance programs to suit the needs
of individual clients by analyzing specific requirements.
• I sought out new clients by networking, direct referrals
lead data bases and cold calling.
• I recommended type and amount of coverage based of analysis
customer circumstances using persuasive sales skills.
As an X-ray tech I handled the patient and carefully helped them get professional care
Call center representative for Williams Sonoma. 4/17 -2/18
Insurance Agent 10/16 - 3/17
Bankers Life Insurance - Memphis, TN
• I approached potential clients through direct mailings,
and phone contacts.
• I offered presentations to clients on Term and Whole Life
insurance as well as Medicare supplements.
• I determined client needs by having fact finding personal
appointments.
• I spent ample time with clients verbally reviewing and
explaining documents for the clients comprehension.
• Responding to customer calls swiftly to resolve issues
and answer questions.
Various temporary jobs through Randstad and working in Med offices, greeted clients and answered phones as well as answering patients needs and questions.
• I provided primary customer support to external and external
customers.
• I worked for several companies doing telephone sales .
Education:
Memphis State University, 2.5 years majoring in Education - Memphis, TN
Success School of Real Estate, Memphis, TN
Tennessee Department of Insurance, Certified in Life and Health.