Customer Service Credit Union
Resume:
Career Objective
To pursue a challenging and growth oriented career in an organization that
Offers opportunities to learn and grow by delivering results.
Education
INSTITUTION
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
BSC. BUSINESS ADMINISTRATION( BANKING & FINANCE) 2021-20023
KUMASI TECHNICAL UNIVERSITY 2017 - 2019
Diploma In Banking Technology and Finance
Ejisuman Senior High School 2012-2015
General Arts
Work
Experience
Work
Experience
Organization: Dichemso Methodist Co-operative Credit Union
Period Served: August 2021 to Present
Position: Teller
Core Responsibilities
Manages basic transactions including deposits and loan payments, verifying cash and cash checking within limits.
Follows customer service standards, complying with banking policies to ensure customer satisfaction.
Accurately maintained records of each transaction and ensured all documentation and paperwork were intact within compliance.
Assist clients with various questions and concerns related to their accounts and bank products.
Conduct each client transaction efficiently, accurately and effectively
Organization: Dichemso Methodist Co-operative Credit Union
Period Served: March 2015 to July 2021
Position: Office Assistance
Core Responsibilities
Provide banking assistance to bank customers in handling their deposits and payments.
Gather and analyze financial and related data of customers.
Promote and cross-sell banking products and services to customers.
Organizing the office and assisting associates to optimize processes.
Sorting and distributing communications promptly.
Perform receptionist duties when needed.
Sort and distribute communications promptly
PERSONAL QUALITIES
Proficient in working in a computerized environment
Ability to work under pressure
Good oral and written communication skills
Excellent in research and innovative strategy design
Ready adapt to spontaneous situational changes with little or no supervision
Team player with natural good inter-personal relationship skills
Proven experience as a back-office assistant, office assistant, virtual assistant or in another relevant administrative role
COMPUTER KNOWLEDGE:
Good modern Processing Software
Proficiency in computer skills like Opt Plus and File Maker Pro
Computer hardware troubleshooting
Interest & Hobbies
Playing table tennis
Music
REFEREES
Mr. Michael Kwabena Afriyie
General Manager, Sekyeredumase Rural Bank.
Mr. Samuel Addo Otoo
Lawyer Esq.
Mr. Agyenim Boateng
Operations Officer
Contact this candidate