Human Resources Hr Generalist

Eseza Catherine Byakika, MBA MCIPD

Ph: 289-***-**** E: ad5q8r@r.postjobfree.com H: Toronto, ON M3A 2R6

HUMAN RESOURCES PROFESSIONAL

“Advancing the objectives of Human Resources department and developing an engaged workforce.”

Accomplished and results-driven HR professional with more than 10 years of successful leadership experience both as HR Generalist and Specialist. Demonstrates passion in organizational development and performance management. Proven business acumen with strong entrepreneurial spirit. Advanced proficiency in MS Office Suite (Word, Excel, PowerPoint, Teams & Outlook), HR tools and Information Systems, online recruitment platforms, and virtual meeting technologies (Zoom, & Go ToMeeting). Excellent presentation, interpersonal, and communication skills; speaks fluent English.

Career Highlights:

Recipient of Balanced Scorecard Institute (USA) Excellence Award.

Managed a human resource and administration budget of approximately $520,000 USD and reduced cost by 5%.

Improved employee satisfaction by 4.5% in annual staff opinion surveys.

Launched employee engagement programs resulting in 7% increase in the interest rates for the contributing members in the fund.

Designed and implemented the Skills/Will matrix and GROW model to enhance coaching practices across the organization.

Increased profits by 13% by revamping the performance management system and clarifying individual business objectives.

Employee Engagement Performance Management System Balanced Scorecard (BSC)

Competency-based Interviewing & Psychometric Assessment Training & Development

Organizational Capability Training Needs Analysis & Effectiveness HR Policies & Procedures

Targeted Selection Strategic Planning Labour Union Negotiations / Collective Bargaining

Project Management Reporting & Analysis Relationship Building Health & Safety Protocols

PROFESSIONAL EXPERIENCE

Business & Executive Development Consultant

LMI Canada Toronto, Canada August 2020 – Present

(One of the leading names in providing the best leadership development program in Canada.)

Increases productivity, morale, and satisfaction that builds commitment and improves retention.

Advances the bottom line through increased results and facilitates breakthrough performance in individuals and groups.

Enhances the company’s reputation for valuing and developing employees.

HR Business Consultant

Uganda Management Institute (UMI) Kampala, Uganda June 2015 – August 2019

(The largest training institute in Leadership and Management in Uganda.)

Provided support in various HR initiatives and projects through planning, monitoring, and evaluating.

Conducted employee documentation verification and employee communication plans.

Supported the talent pipeline system with the recruitment cycle.

Supported all Departments in their learning & Development needs plans.

Participated in UMI’s academic research and knowledge growth and dissemination process; reported, documented, and communicated process both internally and externally.

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Eseza Catherine Byakika, MBA

Ph: 289-***-**** E: ad5q8r@r.postjobfree.com Page 2/2

HR & Administration Head

National Social Security Fund Kampala, Uganda June 2013 – June 2015

(The largest retirement Fund in East Africa.)

Led a team of 9 HR specialists supporting 27 branches throughout the country.

Defined and linked individual business objectives to overall organizational goals through the BSC system.

Improved the recruitment cycle by introducing competency-based interviewing and psychometric assessments.

Drafted all employee related letters and HR correspondences.

Led the HR Team in the development and implementation of all HR initiatives and projects.

Coordinated and produced all HR related reports as needed by management.

Secured all HR documentation and effective communication.

Managed the entry, retention and exit of employees.

HR Head

UMEME Limited Kampala, Uganda December 2009 – June 2013

(An electricity distribution company listed on the USE & NSE.)

Transformed the HR department by redesigning roles and job specializations resulting in increased efficiency and productivity.

Managed all the daily HR operational activities.

Improved employee engagement by 5% through effective communications and implementing enhanced coaching practices with managers.

Developed manager capability through the implementation of a management development program resulting in improved employee engagement.

Created a talent pipeline that resulted in a stronger local staffing model.

Chief HR Officer

National Housing & Construction Co. Ltd. Kampala, Uganda December 2005 – November 2009

(Uganda’s largest construction and real estate company.)

Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.

Assessed and aligned compensation packages to market and attract highly qualified applicants for vacancies.

Advised management on policy implementation and enforcement actions, and prevented employee legal entanglements.

Achieved desired outcomes with labour union negotiations by using collective bargaining strategies.

Recruited staff by overseeing job interviews, conducting exit interviews, and leading onboarding orientation sessions.

ACADEMIC QUALIFICATIONS

June 2002 – September 2004 Eastern & Southern African Management Institute Tanzania

Executive Master’s in Business Administration

January 1998 – September 1999 Uganda Management Institute Kampala, Uganda

Post Graduate Diploma in HR & Labour Relations

September 1998 – September 1992 Makarere University Kampala, Uganda

Bachelor of Arts in Economics & Political Science

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