CS
CYNTHIA SHETLEY
************@*****.*** 864-***-**** Union, SC 29379
Ambitious, career-focused job seeker, anxious to obtain an entry-level Phlebotomist position to help launch career while achieving company goals.
Specimen Preparation
Venipuncture
Infection Control
Blood Collection
Medical Records Review
Patient Care
HIPAA
Communication Abilities
Medical Records Management
Sanitation and Sterilization
Patient Support
Health Education
HIPAA Compliance
Clinical Support
Inventory Management
Patient Education
Patient Relations
Procedure Support
Instrument Preparation
Equipment Sterilization
Taking X-Rays
Insurance Billing
Dental Terminology Knowledge
Office Management
First Aid Training
Patient Schedule Management
Patient Scheduling
Treatment Room Breakdown
Disinfecting Rooms and Equipment
Exam Room Setups
Sterilization Techniques
Chair-Side Support
Restorative Dentistry
X-Ray Processing
Appointment Scheduling
Treatment Room Setup
Four-Handed Procedures
Restorative Procedures
Dr. R. Ben Culp Spartanburg, SC
Dental Assistant
09/2012 - Current
Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Established clean, sterile and welcoming environment for patients. Sterilized instruments according to established guidelines and protocols. Selected and prepared tools used for procedures by sanitizing and arranging.
Performed administrative duties such as scheduling appointments, answering telephones and updating patient records. Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review. Maintained a neat, clean and organized environment throughout the office. Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Fabricated custom teeth impressions and temporary restorations for Summary
Skills
Experience
patients from given samples.
Union Dental Group Union, SC
Dental Receptionist
06/2010 - 05/2012
Created a welcoming environment for patients by providing exceptional customer service at all times.
Transcribed recorded practitioners' diagnoses and recommendations into medical records.
Verified patient's eligibility for benefits under various insurance plans. Arranged documents for insurance claims.
Collected payments from patients and arranged payment schedules. Greeted patients, determined purpose of visit and directed to appropriate staff.
Assisted in maintaining a clean reception area by tidying up furniture or vacuuming carpets regularly.
Routed laboratory or diagnostic results to appropriate staff. Educated patients on proper oral health care instructions and preventive measures.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
Scheduled cleanings and dental appointments for patients using appointment software.
Maintained master calendar and scheduled new appointments based on provider availability.
Coordinated with other healthcare professionals to ensure efficient office operations.
Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
Completed relevant insurance and other claim forms. Dr. H. Russell Caston Union, SC
Dental Assistant/Receptionist
03/1993 - 06/2010
Selected and prepared tools used for procedures by sanitizing and arranging.
Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
Checked with participants throughout procedures to help alleviate anxiety. Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Instructed patients about postoperative instructions prescribed by their dentist.
Conducted routine maintenance of equipment used in dentistry operations. Applied protective coating of fluoride to teeth during dental procedures. Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
Sterilized dental equipment using automatic washers to prevent cross contamination.
Performed administrative duties such as scheduling appointments, answering telephones and updating patient records. Utilized automated washers to sterilize instruments and prevent cross- infection between patients.
Laid out dental instruments and equipment before procedures. Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Assisted dentist during examinations by retracting patient's cheeks and tongue.
Dr.Pierce Butler Columbia, SC
Dental Assistant
01/1991 - 03/1993
Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
Assisted dentist during examination by retracting patient's tongue and cheeks.
Exposed diagnostic dental x-rays to analyze teeth condition. Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Explained dental services and payment plans to help patients make informed decisions.
Kept accurate records of dental treatments provided for each patient's visit. Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices. Fabricated custom teeth impressions and temporary restorations for patients from given samples.
Prepared patients by explaining scheduled treatments and potential side effects.
Performed administrative duties such as scheduling appointments, answering telephones and updating patient records. Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review. Maintained a neat, clean and organized environment throughout the office. Established clean, sterile and welcoming environment for patients. Sterilized instruments according to established guidelines and protocols. Instructed patients about postoperative instructions prescribed by their dentist.
Selected and prepared tools used for procedures by sanitizing and arranging.
Dr. R. Ben Culp Spartanburg, SC
Dental Assistant
12/1985 - 09/1990
Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
Established clean, sterile and welcoming environment for patients. Sterilized instruments according to established guidelines and protocols. Performed administrative duties such as scheduling appointments, answering telephones and updating patient records. Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review. Maintained a neat, clean and organized environment throughout the office. Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices. Prepared patients by explaining scheduled treatments and potential side effects.
Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Assisted dentist during examination by retracting patient's tongue and cheeks.
Exposed diagnostic dental x-rays to analyze teeth condition. Laid out dental instruments and equipment before procedures. Exposed dental diagnostic x-rays.
Utilized automated washers to sterilize instruments and prevent cross- infection between patients.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Sterilized dental equipment using automatic washers to prevent cross contamination.
Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
Greeted patients upon arrival at the office and escorted them to an examination room.
Phlebotomy Training Specialist Greenville
Phlebotomy
12/2023
SC Certificate # 119**-*****
NHCO N23109035
Issued 12-09-2023
Expires 12-31-2025
Spartanburg Technical College Spartanburg, SC
Dental Assisting
08/1985
Union High School Union, SC
High School Diploma
05/1984
Education and Training