Medical Records Dental Assistant

CS

CYNTHIA SHETLEY

ad5q6t@r.postjobfree.com 864-***-**** Union, SC 29379

Ambitious, career-focused job seeker, anxious to obtain an entry-level Phlebotomist position to help launch career while achieving company goals.

Specimen Preparation

Venipuncture

Infection Control

Blood Collection

Medical Records Review

Patient Care

HIPAA

Communication Abilities

Medical Records Management

Sanitation and Sterilization

Patient Support

Health Education

HIPAA Compliance

Clinical Support

Inventory Management

Patient Education

Patient Relations

Procedure Support

Instrument Preparation

Equipment Sterilization

Taking X-Rays

Insurance Billing

Dental Terminology Knowledge

Office Management

First Aid Training

Patient Schedule Management

Patient Scheduling

Treatment Room Breakdown

Disinfecting Rooms and Equipment

Exam Room Setups

Sterilization Techniques

Chair-Side Support

Restorative Dentistry

X-Ray Processing

Appointment Scheduling

Treatment Room Setup

Four-Handed Procedures

Restorative Procedures

Dr. R. Ben Culp Spartanburg, SC

Dental Assistant

09/2012 - Current

Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.

Helped maintain inventory levels of all dental supplies used in day-to-day operations.

Established clean, sterile and welcoming environment for patients. Sterilized instruments according to established guidelines and protocols. Selected and prepared tools used for procedures by sanitizing and arranging.

Performed administrative duties such as scheduling appointments, answering telephones and updating patient records. Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review. Maintained a neat, clean and organized environment throughout the office. Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.

Fabricated custom teeth impressions and temporary restorations for Summary

Skills

Experience

patients from given samples.

Union Dental Group Union, SC

Dental Receptionist

06/2010 - 05/2012

Created a welcoming environment for patients by providing exceptional customer service at all times.

Transcribed recorded practitioners' diagnoses and recommendations into medical records.

Verified patient's eligibility for benefits under various insurance plans. Arranged documents for insurance claims.

Collected payments from patients and arranged payment schedules. Greeted patients, determined purpose of visit and directed to appropriate staff.

Assisted in maintaining a clean reception area by tidying up furniture or vacuuming carpets regularly.

Routed laboratory or diagnostic results to appropriate staff. Educated patients on proper oral health care instructions and preventive measures.

Answered telephones and directed calls to appropriate medical or adminstrative staff.

Maintained accurate records of patient treatment plans, medical histories, and financial transactions.

Scheduled cleanings and dental appointments for patients using appointment software.

Maintained master calendar and scheduled new appointments based on provider availability.

Coordinated with other healthcare professionals to ensure efficient office operations.

Performed administrative tasks such as filing documents, preparing reports, ordering supplies.

Completed relevant insurance and other claim forms. Dr. H. Russell Caston Union, SC

Dental Assistant/Receptionist

03/1993 - 06/2010

Selected and prepared tools used for procedures by sanitizing and arranging.

Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.

Checked with participants throughout procedures to help alleviate anxiety. Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.

Instructed patients about postoperative instructions prescribed by their dentist.

Conducted routine maintenance of equipment used in dentistry operations. Applied protective coating of fluoride to teeth during dental procedures. Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.

Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.

Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.

Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.

Sterilized dental equipment using automatic washers to prevent cross contamination.

Performed administrative duties such as scheduling appointments, answering telephones and updating patient records. Utilized automated washers to sterilize instruments and prevent cross- infection between patients.

Laid out dental instruments and equipment before procedures. Helped maintain inventory levels of all dental supplies used in day-to-day operations.

Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.

Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.

Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.

Assisted dentist during examinations by retracting patient's cheeks and tongue.

Dr.Pierce Butler Columbia, SC

Dental Assistant

01/1991 - 03/1993

Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.

Helped maintain inventory levels of all dental supplies used in day-to-day operations.

Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.

Assisted dentist during examination by retracting patient's tongue and cheeks.

Exposed diagnostic dental x-rays to analyze teeth condition. Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.

Explained dental services and payment plans to help patients make informed decisions.

Kept accurate records of dental treatments provided for each patient's visit. Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices. Fabricated custom teeth impressions and temporary restorations for patients from given samples.

Prepared patients by explaining scheduled treatments and potential side effects.

Performed administrative duties such as scheduling appointments, answering telephones and updating patient records. Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review. Maintained a neat, clean and organized environment throughout the office. Established clean, sterile and welcoming environment for patients. Sterilized instruments according to established guidelines and protocols. Instructed patients about postoperative instructions prescribed by their dentist.

Selected and prepared tools used for procedures by sanitizing and arranging.

Dr. R. Ben Culp Spartanburg, SC

Dental Assistant

12/1985 - 09/1990

Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.

Helped maintain inventory levels of all dental supplies used in day-to-day operations.

Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.

Established clean, sterile and welcoming environment for patients. Sterilized instruments according to established guidelines and protocols. Performed administrative duties such as scheduling appointments, answering telephones and updating patient records. Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review. Maintained a neat, clean and organized environment throughout the office. Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices. Prepared patients by explaining scheduled treatments and potential side effects.

Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.

Assisted dentist during examination by retracting patient's tongue and cheeks.

Exposed diagnostic dental x-rays to analyze teeth condition. Laid out dental instruments and equipment before procedures. Exposed dental diagnostic x-rays.

Utilized automated washers to sterilize instruments and prevent cross- infection between patients.

Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.

Sterilized dental equipment using automatic washers to prevent cross contamination.

Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.

Greeted patients upon arrival at the office and escorted them to an examination room.

Phlebotomy Training Specialist Greenville

Phlebotomy

12/2023

SC Certificate # 119**-*****

NHCO N23109035

Issued 12-09-2023

Expires 12-31-2025

Spartanburg Technical College Spartanburg, SC

Dental Assisting

08/1985

Union High School Union, SC

High School Diploma

05/1984

Education and Training

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