Service Representative Customer

SAHARA R. BOYD

Bronx, NY ***** 347-***-**** ad5q6i@r.postjobfree.com

PROFESSIONAL SUMMARY

Dependable and enthusiastic service representative who enjoys working in a customer-focused work environment, with a strong commitment to providing quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions. SKILLS

• Excellent organizational skills

• Fluent in English & Spanish

• Excellent team player and community builder

• Composed, professional, personal demeanor.

• Adaptability and ability to work well under pressure.

• HHA certificate

WORK EXPERIENCE

Food Prep/Cashier 09/2021 to 12/2021

McDonald’s Bronx, NY

• Assisted cooks and kitchen staff with various tasks as needed and provided cooks with needed items.

• Prepare beverages and expedited food orders.

• Answer customer questions, address complaints, or fulfill specific requests in a timely and polite manner.

• Greet all customers entering the establishment and locate items for them.

• Process sales transactions accurately and in a timely manner using the POS system.

• Maintain a clean and customer-friendly store, stocking, and merchandising.

• Stock shelves ensuring that proper inventory levels were displayed.

• Maintain a clean and safe work environment.

Home Attendant 05/2019 to 01/2020

Self-Employed Bronx, NY

• Performed housekeeping duties, such as cooking, cleaning, washing clothes & dishes, and running errands.

• Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles, as well as dressing and grooming.

• Accompanied patient to doctor appointments and trips outside the home, providing transportation assistance and companionship.

• Monitored and aided patient’s overall health and personal care.

• Prepared and served meals to the patient & provided a clean and safe working environment. Camp Counselor 07/2017 to 08/2017

SYEP Bronx, NY

• Supervised children at the camp.

• Assisted children with homework assignments, and prepared meals for children.

• Observed and monitored children’s play activities.

• Read to children, and taught them simple painting, drawing, handicrafts, and songs.

• Organized and participated in recreational activities, such as games.

• Assisted in preparing food for children, served meals & refreshments, and regulated rest periods.

• Maintained a healthy and safe environment for the children.

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