Registered Nurse Program Director
Resume:
MARY M. LACLAIR
Corpus Christi, TX
Cell: ***/***-4128 ad5q3g@r.postjobfree.com
SUMMARY: Employed in healthcare as a Registered Nurse and a CRRN for over 30 years has provided experience in bedside care, skills in training and teaching, auditing, and leadership roles at various levels.
Communication: Developed in-service presentations, wrote manuals, policies and procedures, and designing forms using Microsoft programs. Completed candidate interviews using Targeted Selection Program. Familiar with electronic charting and medication distribution.
Problem Solving: Successfully evaluated situations, developed a plan, executed the plan and re-evaluated as needed. These skills were used in both business and clinical settings.
Accountability: Accountable to patients, physicians, co-workers, state and federal agencies, executives of major companies and employer’s stakeholders for increased satisfaction.
Clinical Knowledge: General nursing care, quality surveillance via chart audit, acute rehabilitation nursing, Director of Nursing, including employee health issues; TB testing, flu vaccines, teaching health education classes, disease and case management with insurance members.
Customer Service: Experienced as a Program Director with several large medical companies as customers, unit management attaining an overall 99% patient satisfaction score for more than six (6) months. Community Liaison for physical rehabilitation hospital resulting increased admissions to meet bed capacity.
Leader Roles include: Program Nursing Manager, Director of Quality, Director of Provider Relations, unit charge nurse, Director of Nursing, Program Director. Provided major contribution to a program with a pharmaceutical company resulting in tripling the annual sales within the medical community.
EXPERIENCE
11/2018-10/2019
Consultant/Interim Director of Nursing
05/2018-07/2018 Focus Post Acute Care at Stonebriar
Director of Nursing
07/2017- 04/2018 Brush Country Skilled & Rehabilitation Facility
Director of Nursing
10/2012-12/2016 Blue Cross/Blue Shield
Education Specialist/ Disease/Case Management
02/11-07/12 Monte Siesta (Daybreak Venture), Austin, TX
Director of Nursing
02/10-11/10 CHRISTUS Shumpert St. Mary’s, Shreveport, LA
Program Nursing Manager
07/07-08/09 Central Texas Rehabilitation Hospital, Austin, TX
Director of Quality
12/06-09/08 St. David’s Rehabilitation Hospital, Austin, TX
Staff Nurse, Relief Charge Nurse and Auditor
05/06-11/06 Cornerstone Hospitals, Austin, TX
Director of Provider Relations
11/05-05/06 Texas Neuro Rehabilitation Facility, Austin, TX
Community Liaison
01/04-11/05 St. David’s rehabilitation Hospital, Austin, TX
Staff Nurse and Admission Case Manager
11/02-01/04 HEALTHSOUTH Rehabilitation Hospital, Austin, TX
Staff Nurse and Charge Nurse
1985-2002Gentiva/Kindred Health Care, Louisville, KY
Nurse Consultant and Program Director
Experience also includes guest lecturer, nursing instructor assistant, clinical instructor and a variety of acute setting leadership roles.
EDUCATION
Texas A&M Corpus Christi, Corpus Christi, TX
Six (6) credit hours of graduate courses in education
SUNY @ Utica/Rome, Utica, NY
Bachelor’s degree with honors in Nursing and Science
Jefferson Community College, Watertown, NY
Associate Degree with honors in Nursing
Licenses
Registered Nurse issued by State of TX (compact state)
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