Customer Service Personal Assistant
Resume:
Adelcia
Maxime
Receptionist Bilingual
am
Professional Summary
Dedicated with excellent experience in industry.
Maintains professional appearance and demeanor
and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Reliable Personal Assistant with track record of
initiative and accuracy. Highly organized and
consistently anticipates needs of clients. Skilled multitasker proficient and correspondence
management.
Work History
2016-01 -
2018-12
Receptionist/Customer Service
Representative/
Princess Bavaro Hotel Resort, Dominican Republic, Punta Cana
I answered the phones and followed up on leads for soft sales and customer service while working closely with other employees to provide support
Answered phone promptly and directed incoming
calls to correct offices.
Routed incoming mail and messages to relevant
personnel without delay.
Compiled information from files and research to
satisfy information requests.
2019-02 -
2022-06
Personal Assistant/Secretary/Receptionist
Equitable Law Company, United, California
Oversaw personal and professional calendars and
coordinated appointments for future events.
Contact
Address
United Sates, CA 90210
Phone
ad5q2j@r.postjobfree.com
Skills
Customer and client
relations
Telephone skills
Office management
Multi-line Telephone Systems
Customer/Client relations
Documentation and
reporting
Time management
Costumer service
Telemarketing
Languages
(English) Spanish, French and
Haitian (Creole)
Responded to emails and other correspondence
to facilitate communication and enhance
business processes.
Displayed absolute discretion at handling
confidential information.
Kept detailed track of household and
maintenance inventory and schedules.
Attended meetings, took notes and tracked
action items.
Maintained and organized all shared drives,
documents and spreadsheets in Google
Workspace.
Provided multifaceted services to professionals by managing mail, scheduling appointments and
other administrative tasks.
Communicated with internal departments,
vendors and contractors to discuss schedules,
project requirements and upcoming
appointments.
2022-11 -
2023-05
Receptionist/Customer Service
Representative
Law Office Of HaroldW. Dickens,III, United States, California
Managed multiple tasks and met time-sensitive
deadlines.
Greeted incoming visitors and customers
professionally and provided friendly,
knowledgeable assistance.
Corresponded with clients through email,
telephone, or postal mail.
Responded to inquiries from callers seeking
information.
I have been employed as a student worker or
volunteer since I was in high school in the
Dominican Republic and in Haiti, so I know the
value of hard work and responsibility. I can speak 4 languages (English, Spanish, French and Haitian
Creole) and have experience with customer
service and telemarketing. I love people and I'm a team player.
Provided clerical support to company employees
by copying, faxing, and filing documents.
Resolved customer problems and complaints.
Kept reception area clean and neat to give
visitors positive first impression.
Operated multi-line telephone system to answer
and direct high volume of calls.
Routed incoming mail and messages to relevant
personnel without delay.
Scheduled office meetings and client
appointments for staff teams.
Welcomed customers with friendly greeting,
answered general questions, gathered nature of
visit and directed to specific offices.
Monitored and screened visitors to verify
accessibility to inter-office personnel.
Education
2015-01 -
2016-09
High School Diploma – 2015: Receptionist
Louverture Clearly School - JP4H+J3R, Port-au-Prince, Haiti
Interests
I am interested in helping people and doing my best with each task so that I can learn to be a productive citizen. I love talking to people on the phone and making people smile.
Looking For a position in receptionist telemarketing or customer service where I can use my
communication and interpersonal skills
Contact this candidate