Customer Service Patient Transporter

Alicia Nunnery

+1-914-***-**** ad5q15@r.postjobfree.com Waterbury, CT 06704

SUMMARY

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. SKILLS

Highly Motivated

Career-Oriented

Willing To Learn

Hard-Working

Trustworthy

Responsible

Reliable

Team Player

Communication skills

A little Computer skills(WTL)

People skills

Leadership skills

Organizational skills

Time management skills

Collaboration skills

Problem-solving skills

Creative Writing

Home Care

Hospital Experience

Laundry

Meal Preparation

Senior Care

EXPERIENCE

EVS Attendant, Bristol Hospital, April 2022-Current Bristol, CT

Cleaned and sanitized patient rooms, bathrooms, hallways, lobbies, stairwells, elevators and other areas of the hospital facility.

Maintained cleaning carts with necessary supplies to ensure that all tasks are completed in a timely manner.

Swept and mopped floors in order to maintain cleanliness standards. Maintained records of work performed including room numbers cleaned and time spent on each task.

Followed established safety procedures when handling hazardous materials such as cleaning agents or medical waste.

Stripped beds of soiled linens after discharge of patients. Replenished amenities such as soap, shampoo and lotion as required. Provided assistance to visitors by providing directions or answering questions about the facility. Maintained a safe working environment by adhering to safety policies and protocols. Ensured that all equipment used during cleaning was properly stored at the end of shift. Direct Support Professional Caregiver, Marrakesh, January 2018-April 2022 Middlebury, CT

Assisted with meal planning to meet nutritional plans. Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.

Supported bathing, dressing and personal care needs. Maintained clean and well-organized environment for client happiness and safety. Monitored changes in physical condition or behaviors of clients which may indicate need for further medical attention or intervention.

Provided transportation services for clients to doctor's appointments, shopping trips or other outings as needed.

Developed positive relationships with clients and their families through regular communication. Facilitated community outings to promote socialization and independence in daily living skills. Organized recreational activities for clients such as music therapy, art therapy, pet therapy and outdoor activities.

Provided personal care and hygiene assistance to clients, including bathing, dressing, grooming and toileting.

Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

Improved patient outlook and daily living through compassionate care. Drove clients to doctors' appointments and social outings. Monitored clients' activity levels and helped prevent sedentary behavior. Helped clients communicate with loved ones by typing written messages and relaying verbal messages.

Helped clients get in and out of beds and wheelchairs. Housekeeping Aide, Blythedale Children's Hospital, February 2017-September 2018 Valhalla, NY

Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs. Swept, mopped and vacuumed floors.

Replenished bathroom amenities such as soap, shampoo and conditioner. Removed trash from all guest rooms on a daily basis. Transported soiled linens from guest rooms to laundry area for cleaning. Inspected all guestrooms for safety hazards or maintenance needs. Cleaned windowsills, window treatments, mirrors and other glass surfaces. Assisted guests with any special requests related to housekeeping services. Followed specific cleaning instructions provided by supervisors. Restocked room amenities when necessary such as tissues, paper cups. Completed regular and thorough cleaning of equipment, floors and furniture. Housekeeping Aide, Westchester Medical Center, July 2013-February 2017 Valhalla, NY

Maintained a clean and safe environment for patients, staff and visitors Swept, mopped, dusted, disposed of garbage, and sanitized patients rooms restrooms hallway, offices, elevators etc

Trained in proper disposal of hazardous waste and materials, cleaned and disposed of bodily fluid in various areas of the hospital

Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs. Swept, mopped and vacuumed floors.

Replenished bathroom amenities such as soap, shampoo and conditioner. Removed trash from all guest rooms on a daily basis. Transported soiled linens from guest rooms to laundry area for cleaning. Inspected all guestrooms for safety hazards or maintenance needs. Cleaned windowsills, window treatments, mirrors and other glass surfaces. Assisted guests with any special requests related to housekeeping services. PCA, Crestview Manor, May 2012-August 2013

Hawthorne, NY

Provided personal care assistance to elderly and disabled individuals in their senior, living home including bathing, dressing, grooming, transferring, toileting and feeding. Maintained accurate records of client care services provided on a daily basis. Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.

Provided emotional support and companionship to elderly clients experiencing loneliness or depression.

Supported healthy patient skin with bedside baths, wound care and integrity checks. Performed minor housekeeping tasks to keep patient areas clean and sanitized. Maintained a clean and safe environment for patients, staff, and visitors Supported patients with daily living duties such as feeding, maintaining proper hygiene, showering, dressing, and laundry etc

Swept, mopped, dusted, disposed of garbage, and sanitized patient's room, bathrooms, hallways offices, elevators etc

Assisted with preparing meals for facility

EDUCATION AND TRAINING

High School Diploma

English Mt. Vernon High School, Mount Vernon NY

CERTIFICATIONS

CPR Certification

First Aid Certification

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