Data Entry Center Representative

Jimmekka Walker

*** **** *** **

Birmingham, AL. 35215

205-***-****

ad5pzw@r.postjobfree.com

Objective

To obtain a position that will provide an opportunity to display strong strategic planning skills and creative direction.

Education

Tennessee State University- Nashville, TN. 1997-2001 B.S. Psychology

University of Alabama at Birmingham- Birmingham, AL. 2005-2008 M.A. Agency Counseling

Employment

Social Security Administration- Birmingham, AL Aug. 2006-Present Contact Center Representative

Taking inbound calls relating to the legal provisions, regulations, and Procedural requirements for obtaining benefits under the Social Security Program. Assisting individuals in determining appellate rights and Performing other clerical duties.

Alagasco- Birmingham, AL. Sept. 2004-Aug. 2005

Customer Service Representative

Taking inbound calls from customers that have balance inquiries, service Order requests, and billing discrepancies. Operating a pc, data entry, and Performing billing adjustments.

T-Mobile- Birmingham, AL. Dec. 2003-Sept. 2004

Financial Care Representative

making outbound calls to collect money on delinquent mobile phone accounts. Operating a pc, data entry, and performing billing adjustments.

Contact this candidate