Customer service

LAMBROS GIANNOUTSOS

**** ** ***, ** *******, NY, 11105 929-***-**** ******************@*****.***

EXPERIENCE

Riviera Catering, Brooklyn, NY

Chef, Sep 2021 - Feb 2022

• Prepare and cook foods of all types, either on a regular basis or for special guests or functions.

• Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.

• Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.

• Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.

• Season and cook food according to recipes or personal judgment and experience. Fedex Ground, Maspeth, NY

Package Handler, Jun 2017 - Mar 2020

• Direct items according to established routing schemes, using computer controlled keyboards or voice recognition equipment.

• Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.

• Train new workers.

• Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.

• Clear jams in sorting equipment.

• Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.

Charter Communications, Woodside, NY

Direct sales, Aug 2016 - Apr 2017

• Explain products or services and prices and demonstrate use of products.

• Contact customers to persuade them to purchase merchandise or services.

• Answer questions about product features and benefits. Bellas Ice Cream, Astoria, NY

Ice Cream Truck Driver, Jun 2016 - Sep 2016

• Contact customers to persuade them to purchase merchandise or services.

• Arrange buying parties and solicit sponsorship of such parties to sell merchandise.

• Order or purchase supplies.

• Set up and display sample merchandise at parties or stands.

• Distribute product samples or literature that details products or services. Attending Home Care, Brooklyn, NY

Home health aide, Sep 2010 - Apr 2016

• Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

• Check patients' pulse, temperature, and respiration.

• Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

• Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

• Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.

• Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.

• Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.

• Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.

• Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.

• Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.

• Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation.

• Change dressings.

• Administer bedside or personal care, such as ambulation or personal hygiene assistance.

• Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.

• Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands. EDUCATION

Long Island City

Astoria, NY

High School Diploma (Jun 2008)

ADDITIONAL SKILLS

• Speak Fluent Greek

• Great Customer service skills very patient and calm under pressure REFERENCES

John Giannoutsos, Door Man, Beakman House

646-***-**** - ***********@*****.*** - Brother

Theodore Giannakopoules, GPA/CPA, Giannokopoulos&Giannokopoulos,CPAs

718-***-**** - *********@*******.*** - Spritual Father

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