Retail Sales Business Administration

TY'SHAWN ETIENNE

EDUCATION

The University of West Florida, Pensacola, FL

Master Of Business, Business Administration And Management, Expected in 08/2026

PROFESSIONAL SUMMARY

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

SKILLS

● Stockroom Rotation

● Product Presentation

● Product Specifications

● Customer Satisfaction

● Customer Needs Assessments

● Cash Register Operations

● Merchandising and Display

● Product Packaging

● Stockroom Maintenance

● Restock Shelves

● Purchase Order Review

WORK HISTORY

SALES/STOCK 09/2022 to 10/2023

Fit2Run, Palm Beach Gardens, FL

● Picked and packed order items.

● Kept work areas neat, clean and free from debris.

● Stocked shelves, racks and cases with new or transferred merchandise.

● Maintained tidy and clean work areas to promote optimal productivity and safety standards.

● Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

● Greeted customers and directed to requested products.

CASHIER TEAM LEAD 12/2020 to 08/2022

Papa Johns Pizza, North Palm Beach, FL

● Communicated with customers and team members to solve problems.

● Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

● Assisted customers by answering questions and fulfilling requests.

● Processed both cash and card purchases and returns.

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