Room Attendant Hospitality Management

Dedicated and adaptable hospitality professional with a proven track record in

housekeeping operations, encompassing roles as a Housekeeping GSA at ITC Welcome Hotel Amritsar and Room Attendant at ITC Narmda, a Luxury Collec- tion Hotel in Ahmedabad. Currently excelling in the role of Room Attendant at Manni Muscat Hotel & Suites in Oman. With a strong work ethic, honesty, and a commitment to maintaining exceptional cleanliness standards, I am seeking a challenging position as a Room Attendant in Oman to leverage my diverse skill set and contribute to the continued success of Manni Muscat Hotel & Suites. Narendra Singh

Room Attendant

Contact

Email: bannanarendrasingh1215

@gmail.com

Phone: +968********

Education

• Bachelor of Arts

- Institute: JVBI Ladnun, Rajasthan

- Completion: 2022

• Diploma in Hospitality Management

- Institute: Mayura's Institute of

Hospitality Management, Dehradun

- Duration: July 01, 2017 - June 30,

2018

Skills

• Hospitality Management

• Housekeeping Operations

• Guest Services

• Room Maintenance

• Inventory Management

• Team Collaboration

• Communication Skills

• Issue Resolution

• Training and Development

• Safety Compliance

• Quality Control

• Time Management

• Customer Satisfaction

• Adaptability

• Upselling

EXPERIENCE

1. Manni Muscat Hotel & Suites, Oman

Designation: Room Attendant

Duration : 11/08/2023 – Current

Responsibilities

• Cleanliness: Maintain impeccable cleanliness in rooms and common areas.

• Guest Satisfaction: Ensure prompt resolution of guest requests for enhanced comfort.

• Inventory Management: Efficiently manage and replenish room supplies.

• Team Collaboration: Work collaboratively with housekeeping and hotel staff.

• Adherence to Standards: Enforce established hotel cleanliness and safety protocols.

• Problem Resolution: Address guest concerns promptly and professionally.

• Attention to Detail: Meticulously manage room details, amenities, and décor.

• Time Management: Complete tasks within established time frames. 2. ITC Narmda, A Luxury Collection Hotel, Ahmedabad Designation: Room Attendant

Duration: 11/05/2022 to 07/04/2023

Responsibilities

• Guest Services: Provide exceptional services for guest satisfaction.

• Room Maintenance: Ensure pristine room conditions and high cleanliness standards.

• Inventory Control: Efficiently manage and restock room supplies.

• Teamwork: Collaborate with hotel staff for operational efficiency.

• Standards Adherence: Enforce hotel cleanliness and safety protocols consistently.

• Issue Resolution: Address guest concerns promptly and professionally.

• Training Support: Contribute to training for seamless onboarding.

• Event Coordination: Assist in coordinating events for enhanced guest experience.

3. ITC Welcome Hotel, Amritsar

Designation: House Keeping - Guest Service Associate (GSA) Duration: 12/01/2021 to 07/05/2022

Responsibilities

• Guest Interaction: Ensure positive interactions, addressing guest needs courteously.

• Check-in/Check-out: Efficiently manage guest arrivals and departures.

• Reservations Handling: Assist in handling reservations and booking inquiries.

• Issue Resolution: Address guest concerns promptly and professionally.

• Payment Processing: Handle guest transactions and ensure accurate billing.

Personal Details

Address: Vill.- Dhurila, The.-Ladnun,

Dist.- Nagaur, Rajasthan, India

Date of Birth: 26/06/1997

Gender: Male

Nationality: Indian

Marital Status: Single

Passport Detail: T1711618

WhatsApp Number: +916*********

Languages Known: English and Hindi

• Collaborative Communication: Communicate effectively with team members for smooth operations.

• Upselling: Promote additional services to enhance guest experience. 4. ITC Rajputana, Jaipur

Designation: Apprentice (House Keeping )

Duration: 11/03/2019 to 10/08/2020

Responsibilities

• Training: Engaged in comprehensive hospitality skill development programs.

• Housekeeping Assistance: Maintained high cleanliness standards in rooms and common areas.

• Guest Services Support: Assisted in delivering excellent guest services.

• Inventory Management: Managed and restocked room supplies.

• Safety Compliance: Ensured adherence to safety and cleanliness protocols.

• Team Collaboration: Collaborated with the housekeeping team for efficient operations.

• Quality Control: Contributed to maintaining high-quality service standards.

Dear Hiring Manager,

I am writing to express my interest in the Room Attendant position at your esteemed organization, as advertised. With a proven track record in housekeeping operations and a history of successful contri- butions to renowned establishments such as ITC Welcome Hotel Amritsar and ITC Narmda in Ahmed- abad, I am confident in my ability to bring value to your team. During my tenure as an Apprentice at ITC Rajputana, Jaipur, I underwent comprehensive training in hospitality, refining my skills in teamwork, service delivery, and maintaining the highest standards of cleanliness. This experience has equipped me with a solid foundation to excel in a dynamic and service-oriented environment such as your organisation. I am eager to contribute to the exceptional service standards that your establishment is known for. My attention to detail, adaptability, and dedication to ensuring a positive guest experience align seamless- ly with the values upheld by your organisation.

Enclosed is my resume, providing further details on my professional background and accomplish- ments. I am confident that my skills and experiences make me a valuable candidate for the Room Attendant position.

I appreciate your consideration of my application and welcome the opportunity to discuss how my skills align with the needs of your organization. Thank you for your time, and I look forward to the pos- sibility of contributing to the success of your esteemed establishment. Sincerely,

Narendra Singh

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