Business Analyst Development
Resume:
Abdul Basit Shah
Business Analyst
Richmond, TX *7407
ad5pwf@r.postjobfree.com
An experienced Business Analyst Professional specializing in business writing, identifying task for implementing quick solutions to business objectives. Accustom to managing multiple projects and priorities in fast-paced environments. Worked with the latest Information Technology tools that excels at leading project strategy and business development using in-depth knowledge of market trends. Moreover prospective planning to identify the assessment of need and presenting clear objective commitment and follow-up.
Work Experience
Graphics Designer / Team Leader
Netbrands Media Corp - Houston, TX
February 2020 to Present
• Plan, organize and supervise the delivery of printing material to shipment department.
• Check and correct design with order specifications
• Review incoming work, prepare production instructions, estimate production time.
• Establish priority and schedule work. Train, supervise and evaluate personnel.
• Plan and organize work. Delegate tasks, meet schedules and time lines.
• Monitor team performance and report on metrics.
• Operate a wide variety of equipment utilized in printing. Key Account Manager
IMPL, Shell Pakistan - Karachi
February 2019 to December 2019
• Determine operational objectives by studying business functions; gathering information;
• Evaluating output requirements and formats Construct workflow charts and diagrams;
• Studying system capabilities;
• Writing specifications Improve systems by studying current practices;
• Designing modifications Recommend controls by identifying problems;
• Writing improved procedures Maintain user confidence and protect operations by keeping information confidential.
• Prepare technical reports by collecting, analyzing and summarizing information and trends.
• Contribute to team effort by accomplishing related results as needed
• Validate resource requirements and develop cost estimate models
• Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group.
• Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making.
• Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required and presents findings of studies to client committees.
• Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports.
• Understand and communicate the financial and operational impact of any changes.
• Suggest changes to senior management using analytics to support recommendations.
• Actively participate in the implementation of approved changes.
• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
District Business Manager
Mobil Askari Limited - Karachi
April 2015 to July 2018
Pakistan
• Identify and develop new business opportunities at B2B channel by promoting Mobil lubricants product range to new and existing customers;
• Develop and manage new and existing customers by providing high caliber of service, explore and identify all their needs;
• Approach new businesses with value selling approach;
• Manage and maintain sales / customers database;
• Establish & maintain efficient relationship with new and existing customers;
• Generate new business opportunities in assigned territory / channel;
• Create proposals for target customers with relevant info and quotes;
• Manage customers' / projects' receivables and cash collections in light of preset financial KPI;
• Ensure clients have positive experience by communicating effectively pre and post deal process;
• Oversee and manage corporate sales executives to achieve set targets;
• Work closely with technical and service team to design required lube survey and lube clinics for awareness campaigns for target market / customer;
Marketing and Social Media Consultant
Gulf Office Systems - Abu Dhabi
September 2012 to February 2015
• Providing strategic guidance to companies with regards to technology, infrastructures and enabling major business processes through enhancements to their business;
• Providing guidance during selection and procurement as well as providing highly expert technical assistance, and responsible for user training and feedback;
• Assisting in planning and implementing image enhancement initiatives for the companies as well as the associated Institutions;
• Advising companies how to penetrate international market in order to meet their business objectives or overcome problems;
• Providing completely support to improve the structure and efficiency of internal systems for various organizations;
• Periodically review Embassy's outreach initiatives for accuracy, consistency and any readjustment according to the current program / initiatives;
• Developing infra-structure deemed necessary by the Front office;
• Identify investment opportunities, threats and challenges to accurately forecast the company budget; Account Executive
Currys - London
April 2009 to June 2012
UK
• Ensure outstanding client satisfaction by maintaining strong working relationships;
• Guiding and lead team members to deliver products/services that meet or exceed the client requirements;
• Managing and train resources to ensure quality and consistency of service to client;
• Assisting sales team in business acquisitions, planning, retention and management;
• Maintaining complete and accurate client correspondence data;
• Developing and update client related reports;
• Managing client relationships to build a reputation for excellent service and generate repeat business;
• Negotiating and managing agreements through business contract process;
• Creating online videos, training guides FAQs, etc. to benefit all clients;
• Identifying and developing problem solving methodologies to resolve client issues;
• Offering exceptional customer service to differentiate and promote the company brand;
• Communicating information to client about product quality, value and style;
• Directing strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales;
• Informing client about all product lines and services offered by the company;
• Maintained up-to-date knowledge of product and service changes;
• Managing work flow to exceed quality service goals;
• Developing highly empathetic client relationships and earned a reputation for exceeding service standard goals;
• Maintained accurate records of past due client account activity;
• Devised and published metrics to measure the organization's success in delivering world class client service;
• Updated client sales orders from start to finish in an accurate and timely manner; VOLUNTEER
Britains Education System - London
June 2009 to April 2012
• Demonstrate the implications of new technologies through workshops to the students.
• Design a customized plan to address global organization’s specific needs depending upon current market situation.
• Manage the complete functionality of the entire engagement throughout from workshop till admission.
• Implementing market-leading solutions that help students to grow and thrive.
• Assess infrastructure to identify opportunities for improvement in future IT Industructure Business Manager
Shahs Computer - Karachi
July 2001 to January 2009
Pakistan
• Analyzing product requirements within companies and giving independent and objective advice on the use of product;
• Developing agreed solutions and implementing new systems;
• Meeting with clients to determine requirements;
• Working with clients to define the scope of a project;
• Planning timescales and the resources needed;
• Presenting solutions in written or oral reports;
• Helping clients with change-management activities;
• Preparing documentation and presenting progress reports to clients;
• Identifying potential clients and building and maintaining contacts;
• Engage with clients to understand technical and functional requirements required to deliver business benefit of solutions
provide deep technical understanding to the client solutions and applications within client environments to support the selection of the best solution;
• Leverage knowledge to build highly credible relationships with each client and provides support in improving and executing each client sales plan, and acts to support a client-specific consultative sales process;
• Researches country and industry technology trends to assist in identifying client-specific needs and opportunities;
• Engages in collaborative discussion with sales, professional services, and product management to stimulate innovative
product use and development;
• Act in coordination across one or multiple client teams to ensure that delivery resources and virtual teams supporting
specific engagements are acting with the clients best interests at heart;
• Being involved in Sales and Support, maintaining contact with client / organizations;
• Initiating market research studies and analyzed findings;
• Applying sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services;
• Analyzing business developments and monitored market trends;
• Coordinating and participating in promotional activities and trade shows;
• Collaborating with developers, advertisers and production managers to market products and services;
• Communicating marketing teams' plans and accomplishments to verify alignment with senior management objectives;
• Traveling nationally to meet with clients and deliver clear company messages;
• Directing product development using in-depth knowledge of vendor landscape and industry insight;
• Developing and implemented campaigns for email, online advertising, search engines and direct mail;
• Defining and tracking campaign effectiveness and adjusted strategies accordingly; Project Manager
ACER - Karachi
November 1997 to June 2001
Pakistan
• During this tenure of my work I remained involved in Sales and Marketing. I was also busy in meetings with high
Professionals and Executives. I was also directly involved in making feasibility report on huge projects. I was also responsible for making deliveries and payments on time;
• Coordinated design meetings and decisions across internal departments and teams;
• Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions;
• Implemented a set of comprehensive tracking processes to monitor Online Banking facilities performance;
• Directed quality assurance efforts to maximize outcome and minimize time frame;
• Assessed vendor products and maintained positive vendor relations; Marketing Executive
Electro Sales & Services - Karachi
May 1997 to October 1997
Pakistan
• During my first ever professional job I was involved in direct Sales and Support to the customer as well as approaching to new client. I was also responsible for making deliveries on time and keeping full record of the customer/client.
• I was also partially involved in diagnosis and trouble shooting;
• Entered and assigned new leads using CRM tools;
• Cultivated and managed relationships with key clients, vendors and community partners;
• Proofed and approved production and printing drafts of promotional materials;
• Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy;
Education
MBA in INTERNATIONAL BUSINESS
University Of Wales - Cardiff
January 2009 to June 2010
M.Sc. in Economics
University of Karachi - Karachi Pakistan
August 1995 to July 1997
High school diploma
Computer Digital Sciences - Karachi
January 1992 to December 1994
APTECH Computer Education
Skills
• B2B (5 years)
• market research (7 years)
• marketing (10+ years)
• product development (7 years)
• TRANSMISSIONS (7 years)
• Graphic Design (4 years)
• Adobe Illustrator (3 years)
• Adobe Acrobat (10+ years)
• Logo Design (2 years)
• Adobe Photoshop (1 year)
• Outside sales
• B2B sales
• Sales
• Account management
• Customer service
• Communication skills
Languages
• English - Expert
• Gujarati - Fluent
• Urdu - Fluent
Links
http://ae.linkedin.com/in/abdulbasitshah
Awards
Best Business Analayst
• Gold medalist awarded from ACER Company for Acer best Business Analayst and Support
• ACER Certified Professional (ACSP) for successful Professional having outstanding Technical skills as well as an excellent interpersonal skill for dealing with customers / clients
• Certified B2B Sales Professional and Certified Presentation Building Skills through Exxon Mobil workshops
Certifications and Licenses
Certified B2B Sales Professional and Certified Presentation Building Skills through Exxon Mobil
June 2016 to Present
Additional Information
SKILLS
Business Analisys Skills
• Competitor Intelligence
• Business model Artifacts
• Market research
• Relationship building
• Client retention
• Lead generation/analysis
• Planning & Development
• Business writing/communication
Managerial Skills
• Analytical Skills
• Report Design / Analysis Project
• Management Administrative skills
• Data Management
• Client Management
• Time Management
• Manage Ambiguity
Technical Skills
• Data modeling
• Data Retention
• Data mapping
• MS Office / Presentations
• Flow Diagram
• Data Backup
• Help desk and tech support
• Computer Skills
Contact this candidate