Scrum Master Project Manager

CHRISTINE BRITTAIN

**** ****** ** – Urbandale, Ia. 50322 Cell 515-***-**** E-Mail – ad5pw6@r.postjobfree.com

HIGHLIGHTED SKILLS

Certified Scrum Master (CSM) Lean Yellow Belt and Green Belt Certified

Certified Advanced Scrum Master (ACSM) Process Mapping

3 years Agile Projects using Azure Dev Ops Application Kaizen Officer – Lean

Project Manager – Agile and Waterfall 17+ Years working in Technology.

8 Years Management – Team Lead

PROFESSIONAL HISTORY AND ACCOMPLISHMENTS

Situs AMC – Full Time February 2021 – May 2024

Scrum Master – IT Project Manager – Agile Coach

Coached scrum teams for project delivery in Information Systems. Responsible for maintaining and documenting sprints, eliminating barriers, and facilitating team delivery of sprint goals.

Lead and facilitated Scrum ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.

Facilitated resolution of impediments and ensure timely delivery of sprint goals.

Worked closely with Product Owners and Stakeholders to ensure alignment on product vision and goals.

Functioned as a change agent, promoting Agile values and principles throughout the organization.

Coached and guided the organization on how to use Agile/Scrum values, practices, and procedures to get the most out of self-organization and filling in the intentional gaps left in the Agile/Scrum frameworks.

Removed impediments or guided the team to remove impediments.

Facilitated collaborative work and team assignments, decision making and conflict resolution.

Lead estimation, planning, and backlog grooming/refinement in Agile sprints.

Assists with internal and external communications, improving transparency, and radiating information.

Supported and educated the Product Owner, especially on grooming and maintaining the product backlog.

Provides support to the team using a servant leadership style, whenever possible, and leading by example.

Provides bi-weekly status reports on all completed, on-going, and future projects to keep management updated on progress.

Managed project plans, project road maps, monitored resource allocations and budgets.

Maintained multiple project initiatives using Azure Dev Ops.

Signature Consulting Firm - Wells Fargo /Contractor January 2020 – October 2020

IT Project Manager/Testing

Member of an Agile Team responsible for project testing activities,

Oversaw concurrent (2-3) IT projects during the testing phase of a project.

Constructed Test Strategies, Test Plans, Final Test Results and Testing Schedules.

Worked with Tech Leads to oversee testing environments for SIT, UAT, End to End and Regression Testing.

Managed all assumptions, risks, mitigation, and dependencies for each release.

Wellmark – Blue Cross Blue Shield April 2019 – December 2019

Team Leader Network Administration and Project Management

Lead a team of 4 individuals. Developed strategic plans, project tracking, roadmaps, monitored budgets and aided in mitigating roadblocks.

Lead the review of all risks, interdependencies, project deliverables and timelines for 28 enterprise projects.

Created department project roadmaps and financial reports for C Level Management.

Collaborated with the Director to develop department strategic plans.

Implemented over 10 new process improvement procedures, to increase the working capacities of the department.

Wellmark– Blue Cross Blue Shield June 2017 – April 2019

IT Project Manager

Managed multiple projects, collaborating with both IT and Business stakeholders to achieve desired results.

Involved in over 114 IT projects, in multiple roles: PM/BA/Kaizen Officer/Training Facilitator.

Managed IT project efforts; scope, schedules, estimates, resources, and weekly status reports.

Understand traditional Waterfall, SDLC, and Agile Methodologies.

Conducted strategic planning with business partners to better understand business goals and budget requirements.

Created project charters with the EPMO and Business Owners to help define scope and evaluate ROI’s.

Conducted weekly stakeholder session, holding people accountable for action items and discussion of next steps.

Collaborated with Product Owners/Business Owners/Scrum Masters/Tech Managers/Testers/Developers/BA’s.

Delivered results by leading projects of small to medium size in scope, involving multiple cross functional areas.

Experienced in data and warehouse project initiatives.

Engaged with 3rd party vendors for system upgrades and procurement for new technology.

Wellmark – Blue Cross Blue Shield

IT Business System Analyst January 2013 – June 2017

Managed multiple projects, collaborated with IT, business owners and business stakeholders to elicit requirements.

Facilitated process mapping and elicited requirements for functional and non- functional needs.

Created wireframes, data reports and context level diagrams for more defined business understanding.

Documented detailed business rules, and reviewed test cases for traceability.

Identified dependencies with other projects and communicated with teams to increase efficiency.

Collaborated with vendors and the business stakeholders, during the RPF process and through implementation.

Aviva October 2007 – January 2013

Business Analyst

Functioned as a Business Analyst, Project Manager and Training Coordinator. Developed As Is and To Be process maps, streamlined internal processes, and identified value added steps for large scale projects.

Elicited detailed functional and non-functional requirements by using a variety of elicitation techniques.

Performed over 30 process mapping exercises, to drive out business efficiencies.

Functioned as a Project Manager defining scope, timelines, resourcing and moving the project to completion.

Coordinated RFP processes for vendor selection and onboarding efforts.

DMACC - Des Moines Area Community College August 2001 – December 2011

Communications / English Adjunct Instructor

State of Iowa – Department of Natural Resource January 2007 – July 2007

Kaizen Officer – Lean Process Improvement

Communications Data Services May 1997 - September 2006

Operations Quality Improvement Analyst / IT Project Manager/ Training Manager

BA – Communications and Journalism – Iowa State University

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