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Truck Driver Customer Service

Warren, MI
May 15, 2024

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Dorian Cowan




To obtain a full or part-time position as a Maintenance, Plumbing Apprentice/Technician, Chemical Operator Handler, Pipefitter, Production Assembler Technician, Hi-lo and or Bobcat Driver, CDL’s, Customer Service Representative, Merchandiser, or Warehouse Technician. I can use my expertise to satisfy the company as well as the customer(s). If I'm hired within you corporation then the company will receive a tax break; because I live in the empowerment zone.


Truck Driver/CDL’s 12/2020 – Present

Westside Transport Trucking Co., – Transporting Chrysler, Ford, and General Motor merchandise(s) parts throughout the eastern regional area, loading and unloading.

Security Guard Investigator 05/2020 – 08/2020

Detroit Police Department (DPD) Detroit, MI, – Guarding or watching the properties from Crime Scene(s), for the Sergeant Investigators Department.

Truck Driver/CDL’s 08/2020 – 12/2020

Universal Transport Trucking Co., – Transporting Chrysler, Ford, and General Motor merchandise(s) parts throughout the eastern regional area, loading and unloading.

Maintenance Technician 09/2018 – 04/2019

U.S. Change Healthcare Inc., Clinton Twsp., MI – Maintaining all the maintenance work throughout the two story building. Fixing the plumbing, light fixtures, electrical work, making sure the employee’s supplies are properly stocked, repairing all office machines, performing all maintenance work that applies, etc., throughout in the entire building.

Truck Driver/CDL’s 05/2018 – 05/2019

US Express Trucking Co., Springfield, OH – Transporting merchandises throughout the eastern regional area for Krogers, Dollar General, Family Dollar, Dollar Tree & Walmart stores; loading and unloading.

HVAC Maintenance Technician 01/2018 – 05/2018

Mastercraft Inc., Redford, MI – HVAC, I perform duties as a contractor for plumbing, pipefitter, heating and cooling for residential & commercial areas.

Pipefitter/Builder Technician 01/2017 – 07/2017

KuKa Kwa Inc., Warren, MI & Comau LLC., Novi, MI – Both companies apply with performing Management Warehouse, Shipping and Receiving duties. It also included maintenance work on airline robotics, manufacturer, pipefitting and builder on robots.

Maintenance Technician 06/2016 – 12/2016

Fox Theatre Maintenance Inc., Lansing, MI – HVAC, Plumbing, Electrical and Carpentry Maintenance work.

Plumbing/Environmental Warehouse Field Technician 12/2014 – 06/2016

Clean Harbor Inc., Sterling Heights, MI – Cleaning environmental areas, diesels and oil spills. Working at Metro Airport sometimes responsibilities include going out of town to cleaning various environmental spills; CA, IN, TX, NY, etc. Repair and replacement of residential and commercial plumbing systems of all types from simple faucet repairs to water heater installations. Provide drain and sewer cleaning service through the use of specialized equipment. Work accurately performing the ability to test/diagnose problems and provide solutions with estimates for customers.

Plumbing/Field Technician 01/2014 – 12/2014

Aeroteck Inc. Troy, MI –, Plumbing, pipefitter and Field Technician, duties involve new construction, sewer work, maintaining all paraphernalia involving all pipefitting/plumbing and maintenance job(s).

Cont. page 2, Dorian Cowan

Phoenix Personnel Temp Agency, Warehouse Technician 02/2013 – 01/2014

Ployflexor Inc. & Amane Sugar Refinery Co., Taylor, MI

Ployflexor working on an assembly line producing parts for Chrysler & GM. Performing Management Warehouse, Shipping and Receiving duties that apply. Amane Sugar Refinery Co., Hi-lo Driver, & Bobcat driver, dumping sugar into a large processor machine for packaging.

Commercial Plumbing Construction/Warehouse Technician 08/2012 – 01/2013

Trillium Construction Co., Dearborn, MI

Commercial plumbing construction building maintenance jobs in various cities. All plumbing maintenance applies.

Plumbing, Pipefitter Apprentice Technician, 09/2010 –08/2012

Plumbing Professors Inc., Canton, MI

Responsibilities include sewer work, plumbing, pipe fitting, digging, maintenance technician, deliveries, customer service satisfaction, when completing a plumbing job.

Landscaping Technician, 06/2007 – Present on call

Phelps Landscaping Co., Detroit, MI

Responsibilities include working as a Landscaping Technician for the company. Cutting the grass planting flowers, maintaining all the customers' lawns in a professional manner. Filling orders concerning certain project received by my boss Mr. Phelps. Utilizing my customer’s service skills for all the clients that need service in landscaping project and regular

maintenance. In the winter time I use a snow blower, etc. This is sometimes a seasonal job I perform when the company needs assistance. Again, I use my customer service skills to satisfy customers.

Carpentry, Production Assembler, Woodcutter & Plumbing Tech., 06/2006 - 09/2009

Barnabas Youth Center Program, Detroit, MI

Responsibilities include working as a Carpentry, Production Assembler, Wood Cutter,& Plumber Technician in the department, filing orders concerning certain projects received in the office on a daily basis. Utilizing incoming calls, at Barnabas Youth Center entering confidential information for all the clients that purchase orders with their credit cards. Helping them to decide on the correct merchandise needed by requested. I use my customer service skills to satisfy customers when they purchase their product(s).


During 07/2017 – 01/2018 I was in school to further my educational skills.


I have quality customer service skills, plumbing & pipe fitting apprentice registration issued by the State of MI Plumbing Board. I am registered under the State of Michigan Department of Energy, Labor, & Econ Growth Bureau of Construction Codes. Bobcat and Hi-lo Driver.

I have a silver medal of good performance from Randolph Technical VOTECH Center, I am on the Honor Roll at Finney High School, my GPA is a 3.45. I like helping out people because I have a caring heart. I also have knowledge on computers.


I have five (5) year’s or more in plumbing, pipe fitting, merchandiser, production assembly. I am also good in construction work, maintenance warehouse management, in shipping and receiving. I have knowledge of quality control, manufacturing process procedures, good teamwork & communication(s) skills. I have quality customer service skills, in plumbing & pipe fitting apprentice, warehouse distribution, Bobcat & Hi-lo Driver, etc.


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