Project Management Assistant Manager

VICTORIA GALLAGHER

*******************@*****.*** 580-***-**** Altus, OK 73521

Summary

I truly believe in leading by example, if my team can do it and I want them to do it so will I. My team should always know that they can come to me with any issue, and I will listen and try to help figure out a solution on how to fix it so we can move forward. I want my team to want to come to work and enjoy it as well as being productive.

Skills

Sales Techniques

Project Management

Staff Development

Employee Coaching and Motivation

Performance Tracking and Evaluation

Goal Setting

Experience

Aerotek

Client Engagement Specialist

12/2023

EZ-GO

Assistant Manager Altus, OK

7/2021 – 9/2023

Mr. Bills Gas and food Altus, OK

Manager

02/2018 - 04/2021

Onboarding for the contractors that come in for I-9 hiring process.

Ensure that their time is entered correctly and have the correct pay codes.

Ensure that the contractors are where they are supposed to be when they’re supposed to be there.

Use Microsoft Excel, Swinerton Tracker, and Work Dimensions.

To complete paperwork in a timely manner, make bank runs, work team members on completing task, ordering product for store, checking vendors in and out and making sure their job has been completed.

Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Delegated daily tasks to team members to optimize group productivity.

Organized schedules, workflows, and shift coverage to meet expected business demands.

Schedule making, hiring, and letting go, making orders for product, checking in vendors, and making sure they have completed their jobs, making sure my team has done their task, setting up register system along with prices, deposits, and bank runs.

Monitored staff performance and addressed issues.

Enforced customer service standards and resolved customer problems to uphold quality service.

Dollar Tree Stores Altus, OK

Cashier

10/2017 - 07/2018

Run cash register, stock products, keep store cleaned and close out store at the end of night

Accepted cash and credit card payments, issued receipts, and provided change.

Operated cash register or POS system to receive payment by cash, check and credit card.

Answered customer questions and provided store information.

Collected payments and provided accurate change.

Delivered high level of customer service to patrons using active listening and engagement skills.

Helped customers find specific products, answered questions, and offered product advice.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Worked closely with front-end staff to assist customers.

Processed sales transactions to prevent long customer wait times.

Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Pizza Hut Altus, OK

Cook

09/2009 - 08/2011

Prepare all food in a timely manner, keep product stocked and have a clean area.

Followed established procedures and requirements for safe food handling, storage, and service.

Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Operated grills, fryers, and broilers to cook items to quality guidelines.

Wrapped, dated, and labeled food items in storage for safety and freshness.

Enforced proper sanitation practices to prevent spoiling or contamination of foods.

Chopped, diced, and sliced vegetables and fruit ahead of rush periods.

Operated ovens, fryers, and mixers safely to prevent kitchen accidents and machinery malfunction.

Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.

Used standardized recipes and other instructions to prepare food.

Cash n Carry Gas and Food Lawton, OK

Assistant Manager

09/2004 - 07/2009

Organized schedules, workflows, and shift coverage to meet expected business demands.

Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Delegated daily tasks to team members to optimize group productivity.

Education and Training

Altus Adult Learning Altus, OK

GED

08/2003

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