Social Media Digital Marketing
Resume:
SOCIAL MEDIA &
DIGITAL MARKETING
EXPECTED SALARY
Range RM4500.00 - RM5500.00(negotiable)
Damia Zarra Binti Abdullah
CONTACT
Seeking an opportunity and enhance new knowledge especially in Digital Marketing and admin operation fields.
Seeking an entry-level position within the operation management environment.
D.O.B :
EMAIL :
21.08.1979
ad5pqp@r.postjobfree.com
Gain new experience in different fields.
TEL :
STATUS :
CURRENT
ADD :
MARRIED
No 39, Jalan BM 6/8C
Bandar Bukit Mahkota
43000 Kajang Selangor
Marketing Plan Strategy in Healthare
Business Development
Product Marketing
Healthcare Copy Writing
Customer Service Admin
Operation
Audit Control and Compliance
(Customer Service)
PERMANENT
ADDRESS:
Kampung Batu Danau,
98700 Limbang Sarawak 1 . MARKETING EXCUTIVE & STAFF RECRUITMENT Nilai Dialysis Sdn Bhd Nilai Mac 2023- current Dialysis Centre Handling Marketing strategy and plan for dialysis centre Manage and maintain Social Media account including manage Google Business/SEO Copy writer and optimize content for the social media accounts MASTER IN CORPORATECOMMUNICATION
2014 CGPA 3.86
UNIVERSITY PUTRA MALAYSIA
SERDANG, SELANGOR
BACHELOR OF SC.
(HUMANDEVELOPMENT)
CONSUMER STUDIES & HUMAN
RESOURCE MANAGEMENT
2002 CGPA 2.57
UNIVERSITY PUTRA MALAYSIA
SERDANG, SELANGOR
COMPUTER SKILLS
SPSS MEDIUM
EXCELL EXCELLENT
POWER POINT EXCELLENT
MICROSOFT WORDS EXCELLENT
CANVA EXCELLENT
Handle company event’s to get new patients and audiences - i.e Medical Free Check Up etc
Manage staff recruitment and conduct interviews.
2 . MARKETING EXCUTIVE & HR ADMIN
AZALEA Sdn Bhd Putrajaya Mac 2022- Mac 2023 Maternity Hospital Handling Marketing movement for clinic include HQ. Manage and maintain Facebook, Instagram, Google Analysis & Google Analytics. Copy writer and optimize content for the social media accounts Manage staff recruitment and conduct interviews, conduct disciplinary actions, update policies, maintain employee records and all HR task Reason Leaving : Financial problem and organizational restructuring 3. MARKETING MANAGER - HEAD OF DEPARTMENT
SALAM ALLIANCE Sdn Bhd Bangi Nov 2021- Jan 2022 Healtchare Operator
• Handling Marketing movement for clinic include HQ and branch.
• Develop and manage digital marketing campaigns and manage event.
• Manage and maintain the organization’s website, Facebook, Instagram, FB Page Manager, Google Analysis and Google Analytics.
• Copy writer and optimize content for the social media accounts such as Facebook and Instagram and Google My Business.
Reason Leaving : Get better opportunity
CORE COMPETENCIES
EXPERIENCE
OBJECTIVE
EDUCATION
EXPERIENCE
4. SALES, SOCIAL DIGITAL MARKETING & ADMIN OPERATION EXECUTIVE KASIH Holdings Sdn Bhd Putrajaya Jan 2018- Oct 2020 Healtchare Operator Putrajaya Handling Marketing movement for clinic / healthcare centre. Develop and manage digital marketing campaigns and manage event. Manage and maintain the organization’s website, Facebook,Instagram, FB Page Manager and GoogleAnalytics Copy writer and optimize content for the social media accounts such as Facebook and Instagram. Track and analyze website traffic flow and provide regular internal reports. Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing .
Work on printed material to supplement online products -banner, bunting, poster, flyers and etc. Performs administrative, clerical tasks and handle company event managment Assists with documenting new feature and functions relating to system enhancements or modifications including prepare for power point, documentation about company.
Facebook & Instagram Admin Moderator for account : 1 KASIH Cyberjaya Specialist Centre
2. Klinik Mediviron Bangi Seksyen 7
3. Tabung Asnaf KASIH
4. Klinik Pakar Kanak-Kanak dan Wanita Kasih Putrajaya Reason Leaving : Financial problem and organizational restructuring 5. SALES AND MARKETING COORDINATOR
HO SHEN LEE SDN BHD May 2017 - Dec 2017 Construction Supplier Nilai, Negeri Sembilan
• Dealing with construction company whole over Malaysia
• Also deal international company to promote company product such as Philippines
• Handling sales and telemarketing via phone call, email and website.
• Supply and promote company product and to achieve sales target Reason Leaving : Looking for career growth
6. POST GRADUATE STUDENT – MASTER OF CORPORATE COMMUNICATION, UPM Post Graduate Student –September 2014- July 2016 Master of Corporate Communication, UPM i. Social Media Admin (FB) and Publicity Secretariats for VPRO2016, UPM
• Short Video Promotion 2016 Competition, is project collaboration between Corporate Strategy and Communication Department (CosComm) UPM, Alumni Centre UPM and postgraduate students. The objective of the project is to aim Embracing First Class Mentality at helping to raise awareness on the importance of having first class mentality and to increase the visibility of UPM as a whole and promoting First Class Mentality UPM to the public, with a specific focus among the UPM community.
Achievement:-
• Attracted over 200,000 Facebook reach (UPM Official fb’s) and increased UPM image and visibility. Refer to https://www.facebook.com/1stClassMentality/
ii. Social Media Admin (FB) It’s you campaign, UPM
• The objective is to create awareness among youth on establishing and enhancing a good attitude towards first class mentality. As a community,we need to re-brand ourselves as a 1st Class Mentality citizen in line with the national aspiration & globalization. Our campaign is successful and running smoothly. Achievement:-
• Attracted, encourage and educate young generation how to act as a group to change toward betterment. Refer https://www.facebook.com/Its-You-Campaign
iii. Publicity Secretariats, UPM
• Involved in corporate communication forums forums and it was held at the Faculty of Modern Languages and Communication. The forum is about “Career Opportunities and Challenges in Corporate Communication Sector”. Achievement:-
The events successful handle by our team member and we manage to get A+ for the subject EXPERIENCE
7. ASSOCIATE CONTROL & COMPLIANCE SPECIALIST
MEASAT BROADCAST SDN. BHD (ASTRO) April 2012 - September 2014 Kuala Lumpur Broadcasting and Media Job scope:
• Internal audit to Customer Service Department.
• Analyse, validate defect, and identify the root cause of the error incurred.
• Ensure the case handling by staff met Turnaround Time (TAT) on daily basis.
• To ensure smooth running of the entire customer request and to support delivery of a consistently high standard of service Achievement:
• Best Quality Service Award – Back Office Operation 2014 Reason Leaving : Pursuing a Master's Degree and for career growth 8. ASSOCIATE – CUSTOMER DATABASE MANAGEMENT
MEASAT BROADCAST SDN. BHD (ASTRO) June 2008 – Mac 2012 Kuala Lumpur Broadcasting and Media Job scope:
• Liaise with external departments to resolve dispute e.g: bank whole Malaysia, Commercials Unit and Customer Service Centre all Region.
• Validate package error/price error on system.
• Validate up selling activity by Associate (call centre).
• Provide training to CSE under call centre
Achievement
• Best Quality Service Award – Back Office Operation 2010 Reason Leaving : Moving To Another Department
9. ASTRO CUSTOMER SERVICE OFFICER – CUSTOMER SERVICE DEPARTMENT MEASAT BROADCAST SDN. BHD (ASTRO) Jan 2004 – Mac 2008 Kuala Lumpur Broadcasting and Media Job scope :
• Handling call - attend to customer’s enquires, technical complaint, provide information & resolving issues on products
& services for customers.
Achievement :
• Involved Amdocs’s Clarify CRM Customer Application project for Call Centre on implementing Astro Price Increase (API screen) 2007.
• Involved on UAT (USER ACCEPTANCE TEST) Project for Billing Migration April 2007-May 2007
• Involved on UAT(USER ACCEPTANCE TEST) Project for API (Astro Price Increase)- May 2007-June 2007
• Involved on Access Transformer Project Phase 2 ( July 2007 )
• Involved on UAT (USER ACCEPTANCE TEST) Project for NEW PACKS (October 2007 till Dec 2007) Reason Leaving : Moving To Another Department
REFFERENCE
1. Rashidah Binti Zainol
HR and Admin
KASIH Holdings Sdn Bhd
T02-U1, Jalan P8D, Block C (NNCC), Presint 8 62050, Putrajaya, Wilayah Persekutuan
Contact : 03-8893 0600 HP : +601*-***-****
1. Puan Norzuliana Shamsudin
Manager, Nilai Dialysis Centre
PT 7493, Jalan BBN 1/1E,
Bandar Baru Nilai,
71800 Nilai, Negeri Sembilan
HP: +601*-***-****
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