Customer Service Food

KRISTEN LANEY

Phone: 502-***-****

Email: ad5pnq@r.postjobfree.com

Address: **** ********** *** *** *, Louisville, 40291, KY (US)

PROFESSIONAL SUMMARY

I'm 37, no children, no obligations. I've been in the food industry for 17+ years. Along with that comes customer service. I believe you leave your outside life problems at the door, when you walk into your job you need to be 100% present. I'm looking for a permanent, full time job. I catch on quick. I'm eager and willing.

EMPLOYMENT HISTORY

Aug. 2022 - Mar. 2024

St. Matthews, Kentucky

Clerk manager, Jeff’s donuts

I was responsible for hiring and firing clerks. I made the schedule on a weekly basis.

I held my employees to a certain standard.

When they did not meet those standards I would hold them accountable. I was responsible for weekly inventory of the store.

I ordered the trucks/supplies we needed for the week.

I also did all of the clerk duties; running the cash register, filling donut orders, answering phones, cleaning.

I started out as a clerk and climbed the ladder to Manager/Trainer due to outstanding performance.

My area manager made me the trainer for all the stores, when any clerk was hired they came to me to get trained.

Sep. 2018 - Jun. 2020

Florence, Kentucky

Picker/packer, Cengage

I used a hand held scanner to pick orders in a timely manner. I packed books/DVDs in boxes neatly

I stood on my feet 12+ hours a shift

I kept the warehouse clean I worked swing shifts

Jan. 2014 - Sep. 2018

Florence, Kentucky

Server, O’Charleys

I took guests order and made sure overall they had a great expirence so they'd return.

I made sure they got accurate orders in a timely manner. I expo'd food orders

I ran bar drinks, reguardless if they were for my tables or not. Full hands in/Full hands out.

I opened/closed. I deep cleaned.

I helped to go orders. I handled cash.

EDUCATION

GED

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SKILLS

Management Customer service

Experienced Expert

Food service Cash handling

Expert Experienced

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