Security Guard Customer Service

NAVNEET KAUR

ad5pjr@r.postjobfree.com

Toronto, ON

Contact No: 647-***-****

OBJECTIVE

SKILLS

"I have a track record of attaining high levels of attention to detail and persistence in safety and security matters, having served as a security personnel on different premises, ascertaining the safety and security of the occupants and the properties. Preventing surreptitious entries, thefts and other infractions. I intend to leverage – my – training and experience in order to apply security protocols efficiently, promptly handle incidents, and build a safe and secure environment. Wanting to invest my expertise and professional performance in the application to a multifaceted security service in order to encompass the high level of organization protection and promote a feeling of comfort and tranquility.

Ability to resolve customer complaints and concerns.

Access control duties visitors/contractors.

Ability to handle all kinds of challenging situations with a great success.

Great Camera Monitoring skills.

Ability to deal with difficult conversations as well as diffusing crisis.

Customer service oriented with good communication and interpersonal skills.

Offers critical thinking and technical problem-solving skills.

Excellent communication, interpersonal and presentation skills

Ability to work well independently and in team environment.

Good computer skills on word/excel etc.

Good understanding of patrolling industrial, commercial, and personal properties. Language: English, Hindi, Punjabi.

LICENSES

Valid Ontario Security Guard License.

Emergency First Aid with CPR level ‘C’

WORK EXPERIENCE

Security Guard – Black Bird, Richmond Hill Feb 2024 – Present

High visibility for crime prevention.

Prevention of shop lifting,vandalism, illegal dumping trespassing and illegal parking.

Patrol and monitor the premises for any abnormalities, such as suspicious conduct or security breaches.

Maintain calmness and assist people to safety so that the culprits can be apprehended when alarms go off.

Respond to calls for assistance and, if necessary, contact the fire department or legal enforcement.

Follow the instructions given by the security supervisor. Security Guard- Hydra Security, Brampton Oct 2023 –Jan 2024

Prevention of shop lifting, vandalism,

Prevent illegal dumping,trespassing as well as prevention of illegal parking.

Assisting with traffic control to ensure traffic flow EDUCATION

Masters of Business Administrative - Sep . 2023 - Pursuing International Business University, Toronto, ON, Canada.

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