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Customer Service Administrative Assistant

Woodlake, CA
May 14, 2024

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Flexible, dependable shift manager with significant experience planning and maintaining work schedules, managing employee relations, and collaborating with supervisors and subordinates to ensure effective customer service

Able to communicate with team members at all levels, provide direction, and remain open to feedback Able to critically analyze shift schedules and recommend how to retain the best talent Experience

Secretary/Administrative Assistant

Splettstoesser contruction • Squaw Valley, CA

Created a system for tracking out-of-stock merchandise, ensuring that all customers were informed of the status of their requested merchandise

Greeted store associates with a friendly smile and helped them with any questions they had Ensured all customers were greeted with a warm, friendly smile Handled in-line customers in a polite, courteous, and efficient manner Served all in-line customers within a certain time period Managed a handwritten notebook each labeled with name, credit card number, and room number. Trained new employees in customer service script recitation, conflict resolution, and data entry practices Handled customer inquiries, answered questions, and resolved problems in a timely manner Created a new customer database by entering customer information into a database Upheld the highest standards of cleanliness

Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales

Assistant manager

Safe Towing • Fresno, Ca

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment

Maintained a clean and safe work environment

Offered strong customer service skills, keeping customers satisfied Provided customer service


Communication skills, Computer literacy, Customer service, Typing, Supervising experience, Writing skills, Windows, Cash handling, Guest services, Microsoft excel, Front desk, Microsoft office, Hospitality, Computer skills, Leadership, Microsoft outlook, Microsoft word, Office experience, Organizational skills, Data entry Education

Dental assistant

UEI Collage • Fresno, Ca

Amy McLaughlin


Squaw Valley, CA

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