Customer Service Assistant Manager
Resume:
Heather Warren
Automotive Title Clerk
Louisville, KY 40258
**************@*****.***
SKILLS
Exceptional Communication, Quick Learner, Strong Customer Relations, Proficient in Cash Handling Procedures, Creative Problem Solver, Knowledge of MS Word and Excel, Manage High Volume Workload with the Ability to Multitask
EXPERIENCE
Jefferson County Clerk’s Office — Assistant Manager September 2014 - October 2023
● Provided outstanding customer service to car dealerships and customers during daily interactions.
● Provided assistance/guidance when problems arose.
● Balancing cash drawers and reconciling the Branch at the end of each workday.
● Observing and receiving information to register, title, or transfer motor vehicles, trailers, boats, or motor homes.
● Trained multiple employees and received excellent feedback from trainees as well as my superiors.
● Quickly and effectively solve customer challenges.
● Excellent team player and hard worker.
● Received three promotions within my 9 years of service. LandAmerica Financial Group - Bookkeeper
July 1998 - September 2004
● Proficient and detailed bookkeeper with relevant office administration experience.
● Handle Agents invoice queries.
● Produce monthly financial summaries and reports for Agents.
EDUCATION
Jefferson Community & Technical College, Southwest Campus - August 1996 - January 1997
Pleasure Ridge Park High School
5901 Greenwood Rd. Louisville, KY 40258
Graduate 1996
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