Customer Service Technical Support

Cover letter:

Kelsha Brown

Email: ad5pis@r.postjobfree.com

Hello, my name is Kelsha Brown and the accompanying resume is in response to an open position as a Professional in the Houston, Texas metropolitan area. I am looking forward to using my advanced technical support skills & service experience to enhance the daily operations of this innovative organization; while providing world-class customer service externally as well as internally. I possess excellent communication, organizational, time management, records management and decision-making skills, all while being an inviting professional at all times. I am able to handle the challenges associated with unexpected events on a daily basis. I have experience handling routine, complex and escalated service issues, managing daily operations, preparing reports, and providing support via telephone, email, chat and written correspondence for one call resolutions. I am very proficient in using office equipment and multiple office software packages including Microsoft Word, Excel, Power Point, Access, Outlook and browser based applications. Currently, I am seeking an association with your company so you can benefit from my experience as a multi-industry skilled professional with an outstanding work ethic and the ability to work equally well in both team-oriented and self-directed environments. I know I’m the best for this position because I welcome new learning opportunities while being very coachable and a fast learner with task related experience to perform duties for this position at a high level of dedicated efficiency.

Thank you for your time and consideration.

Sincerely yours,

Kelsha Brown